﻿{"id":19,"date":"2020-10-14T10:50:14","date_gmt":"2020-10-14T14:50:14","guid":{"rendered":"https:\/\/www.cavehill.uwi.edu\/studentfinancing\/faqs\/"},"modified":"2026-03-08T21:31:37","modified_gmt":"2026-03-09T01:31:37","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.cavehill.uwi.edu\/studentfinancing\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<div class=\"container-fluid page-wrapper site-font\">\n<section>\n<div class=\"qaOnClick\">\n<div class=\"lc-block\">\n<div editable=\"rich\">\n<h1 class=\"page-header\">FAQs<\/h1>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"lc-block\">\n<div editable=\"rich\">\n<h3>Student Financing<\/h3>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"list-group lc-block\">\n<div lc-helper=\"shortcode\" class=\"live-shortcode\">\n<div class=\"qaOnClick col-sm-12\">\n    <div class=\"faqs-list\">\n                    <ul>\n                                        \n                        \n                    <li>\n                        <strong><a href=\"#FAQLink172\" id=\"FAQLink172\" onclick=\"javascript: if (document.getElementById('FAQ172').style.display == 'none') {document.getElementById('FAQ172').style.display = 'block'} else {document.getElementById('FAQ172').style.display = 'none'};\">How can I contact Student Accounts? <\/a><\/strong>\n                    <\/li>\n                    <div id=\"FAQ172\" style=\"display:none\">\n                        <p>Email:&nbsp;<a href=\"mailto:studentaccounts@cavehill.uwi.edu\">studentaccounts@cavehill.uwi.edu<\/a><br \/>\nTelephone:417-4109\/7556\/4099\/7551<br \/>\n&nbsp;<\/p>\n                    <\/div>                 \n                                        \n                        \n                    <li>\n                        <strong><a href=\"#FAQLink171\" id=\"FAQLink171\" onclick=\"javascript: if (document.getElementById('FAQ171').style.display == 'none') {document.getElementById('FAQ171').style.display = 'block'} else {document.getElementById('FAQ171').style.display = 'none'};\">Why should I contact Student accounts?<\/a><\/strong>\n                    <\/li>\n                    <div id=\"FAQ171\" style=\"display:none\">\n                        <p>For financial matters ONLY re my student account<\/p>\n                    <\/div>                 \n                            <\/ul>\n                    <\/div>\n<\/div><\/div>\n<\/p><\/div>\n<div class=\"lc-block\">\n<div editable=\"rich\">\n<h3>Registration<\/h3>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"list-group lc-block\">\n<div lc-helper=\"shortcode\" class=\"live-shortcode\">\n<div class=\"qaOnClick col-sm-12\">\n    <div class=\"faqs-list\">\n                    <ul>\n                                        \n                        \n                    <li>\n                        <strong><a href=\"#FAQLink173\" id=\"FAQLink173\" onclick=\"javascript: if (document.getElementById('FAQ173').style.display == 'none') {document.getElementById('FAQ173').style.display = 'block'} else {document.getElementById('FAQ173').style.display = 'none'};\">How do I know if I am a Part-Time or a Full-Time student? <\/a><\/strong>\n                    <\/li>\n                    <div id=\"FAQ173\" style=\"display:none\">\n                        <p>Your acceptance letter should indicate this or contact your Student Affairs \u2013 Admissions     representative. <\/p>\n                    <\/div>                 \n                                        \n                        \n                    <li>\n                        <strong><a href=\"#FAQLink175\" id=\"FAQLink175\" onclick=\"javascript: if (document.getElementById('FAQ175').style.display == 'none') {document.getElementById('FAQ175').style.display = 'block'} else {document.getElementById('FAQ175').style.display = 'none'};\">If I am a Part-Time student can I register for more than three (3) subjects or vice-versa? <\/a><\/strong>\n                    <\/li>\n                    <div id=\"FAQ175\" style=\"display:none\">\n                        <p>Yes, you can, and you will be billed accordingly.<\/p>\n                    <\/div>                 \n                                        \n                        \n                    <li>\n                        <strong><a href=\"#FAQLink174\" id=\"FAQLink174\" onclick=\"javascript: if (document.getElementById('FAQ174').style.display == 'none') {document.getElementById('FAQ174').style.display = 'block'} else {document.getElementById('FAQ174').style.display = 'none'};\">What is the difference between registering Part-Time and registering Full-Time? <\/a><\/strong>\n                    <\/li>\n                    <div id=\"FAQ174\" style=\"display:none\">\n                        <ul>\n<li>Part-Time registration means that you have registered for two (2) or three (3) courses.<\/li>\n<li>Full-Time registration means that you have registered for four (4) or more courses.<\/li>\n<\/ul>\n                    <\/div>                 \n                            <\/ul>\n                    <\/div>\n<\/div><\/div>\n<\/p><\/div>\n<div class=\"lc-block\">\n<div editable=\"rich\">\n<h3>Fees<\/h3>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"list-group lc-block\">\n<div lc-helper=\"shortcode\" class=\"live-shortcode\">\n<div class=\"qaOnClick col-sm-12\">\n    <div class=\"faqs-list\">\n                    <ul>\n                                        \n                        \n                    <li>\n                        <strong><a href=\"#FAQLink178\" id=\"FAQLink178\" onclick=\"javascript: if (document.getElementById('FAQ178').style.display == 'none') {document.getElementById('FAQ178').style.display = 'block'} else {document.getElementById('FAQ178').style.display = 'none'};\">Are there similar fees across Faculties? <\/a><\/strong>\n                    <\/li>\n                    <div id=\"FAQ178\" style=\"display:none\">\n                        <p>The fees for the Faculties of Law and Medical Sciences differ. The fees for all other Faculties are similar.<\/p>\n                    <\/div>                 \n                                        \n                        \n                    <li>\n                        <strong><a href=\"#FAQLink177\" id=\"FAQLink177\" onclick=\"javascript: if (document.getElementById('FAQ177').style.display == 'none') {document.getElementById('FAQ177').style.display = 'block'} else {document.getElementById('FAQ177').style.display = 'none'};\">How are fees calculated? <\/a><\/strong>\n                    <\/li>\n                    <div id=\"FAQ177\" style=\"display:none\">\n                        <ul>\n<li>If you register Full-Time for four (4) or more courses there is a fixed fee.<\/li>\n<li>If you register Part-Time for two (2) or three (3) courses you are billed per credit per course.<\/li>\n<li>Please <strong><a href=\"https:\/\/www.cavehill.uwi.edu\/studentfinancing\/fees\/\">check the FEE STRUCTURE Booklet online&nbsp;&raquo;<\/a><\/strong><\/li>\n<\/ul>\n                    <\/div>                 \n                                        \n                        \n                    <li>\n                        <strong><a href=\"#FAQLink181\" id=\"FAQLink181\" onclick=\"javascript: if (document.getElementById('FAQ181').style.display == 'none') {document.getElementById('FAQ181').style.display = 'block'} else {document.getElementById('FAQ181').style.display = 'none'};\">How can I pay my fees? <\/a><\/strong>\n                    <\/li>\n                    <div id=\"FAQ181\" style=\"display:none\">\n                        <ul>\n<li>Cash Cheques (payable to UWI Cave Hill Campus)<\/li>\n<li>Credit Card<\/li>\n<li>Debit Card<\/li>\n<li>Wire Transfer<\/li>\n<li>On-Line Payment via student account with Credit Card only<\/li>\n<li>SUREPAY<\/li>\n<li>RBC On-Line<\/li>\n<li>Scotia On-Line<\/li>\n<li>Any Republic Bank Branch<\/li>\n<\/ul>\n                    <\/div>                 \n                                        \n                        \n                    <li>\n                        <strong><a href=\"#FAQLink180\" id=\"FAQLink180\" onclick=\"javascript: if (document.getElementById('FAQ180').style.display == 'none') {document.getElementById('FAQ180').style.display = 'block'} else {document.getElementById('FAQ180').style.display = 'none'};\">How can I see a record of my charges and payments?<\/a><\/strong>\n                    <\/li>\n                    <div id=\"FAQ180\" style=\"display:none\">\n                        <p>Visit your student account on CHOL.<\/p>\n                    <\/div>                 \n                                        \n                        \n                    <li>\n                        <strong><a href=\"#FAQLink179\" id=\"FAQLink179\" onclick=\"javascript: if (document.getElementById('FAQ179').style.display == 'none') {document.getElementById('FAQ179').style.display = 'block'} else {document.getElementById('FAQ179').style.display = 'none'};\">How do I know Hall Fees to be paid? <\/a><\/strong>\n                    <\/li>\n                    <div id=\"FAQ179\" style=\"display:none\">\n                        <p>The Halls Administration will update students accounts or contact them directly.<\/p>\n                    <\/div>                 \n                                        \n                        \n                    <li>\n                        <strong><a href=\"#FAQLink176\" id=\"FAQLink176\" onclick=\"javascript: if (document.getElementById('FAQ176').style.display == 'none') {document.getElementById('FAQ176').style.display = 'block'} else {document.getElementById('FAQ176').style.display = 'none'};\">How do I know what fees to pay? <\/a><\/strong>\n                    <\/li>\n                    <div id=\"FAQ176\" style=\"display:none\">\n                        <p>Fees are generated based on registration for courses.<\/p>\n                    <\/div>                 \n                            <\/ul>\n                    <\/div>\n<\/div><\/div>\n<\/p><\/div>\n<div class=\"lc-block\">\n<div editable=\"rich\">\n<h3>Access<\/h3>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"list-group lc-block\">\n<div lc-helper=\"shortcode\" class=\"live-shortcode\">\n<div class=\"qaOnClick col-sm-12\">\n    <div class=\"faqs-list\">\n                    <ul>\n                                        \n                        \n                    <li>\n                        <strong><a href=\"#FAQLink183\" id=\"FAQLink183\" onclick=\"javascript: if (document.getElementById('FAQ183').style.display == 'none') {document.getElementById('FAQ183').style.display = 'block'} else {document.getElementById('FAQ183').style.display = 'none'};\">Why am I unable to access CHOL? <\/a><\/strong>\n                    <\/li>\n                    <div id=\"FAQ183\" style=\"display:none\">\n                        <p>Your password may have expired and need to be re-set. Contact Student Affairs &#8211; Admissions at <a href=\"mailto:admissionshelpdesk@cavehill.uwi.edu\">admissionshelpdesk@cavehill.uwi.edu&nbsp;<\/a><\/p>\n                    <\/div>                 \n                                        \n                        \n                    <li>\n                        <strong><a href=\"#FAQLink184\" id=\"FAQLink184\" onclick=\"javascript: if (document.getElementById('FAQ184').style.display == 'none') {document.getElementById('FAQ184').style.display = 'block'} else {document.getElementById('FAQ184').style.display = 'none'};\">Why am I unable to access E-Learning?<\/a><\/strong>\n                    <\/li>\n                    <div id=\"FAQ184\" style=\"display:none\">\n                        <ul>\n<li>Check <a href=\"https:\/\/www.cavehill.uwi.edu\/chol\">CHOL<\/a> to see if there are fees outstanding\n<p>&nbsp;<\/p>\n<\/li>\n<li>If there are no outstanding fees contact Campus IT Services or reset the password at <a href=\"https:\/\/reset.cavehill.uwi.edu\/\">https:\/\/reset.cavehill.uwi.edu<\/a><\/li>\n<\/ul>\n                    <\/div>                 \n                                        \n                        \n                    <li>\n                        <strong><a href=\"#FAQLink182\" id=\"FAQLink182\" onclick=\"javascript: if (document.getElementById('FAQ182').style.display == 'none') {document.getElementById('FAQ182').style.display = 'block'} else {document.getElementById('FAQ182').style.display = 'none'};\">Why would my account have a hold? <\/a><\/strong>\n                    <\/li>\n                    <div id=\"FAQ182\" style=\"display:none\">\n                        <p>For Non-Payment of fees including library fines<\/p>\n<p>&nbsp;<\/p>\n                    <\/div>                 \n                            <\/ul>\n                    <\/div>\n<\/div><\/div>\n<\/p><\/div>\n<div class=\"lc-block\">\n<div editable=\"rich\">\n<h3>Scholarships, Prizes, and Bursaries (offered by UWI, Cave Hill Campus)<\/h3>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"list-group lc-block\">\n<div lc-helper=\"shortcode\" class=\"live-shortcode\">\n<div class=\"qaOnClick col-sm-12\">\n    <div class=\"faqs-list\">\n                    <ul>\n                                        \n                        \n                    <li>\n                        <strong><a href=\"#FAQLink185\" id=\"FAQLink185\" onclick=\"javascript: if (document.getElementById('FAQ185').style.display == 'none') {document.getElementById('FAQ185').style.display = 'block'} else {document.getElementById('FAQ185').style.display = 'none'};\">How can I apply for one of the above? <\/a><\/strong>\n                    <\/li>\n                    <div id=\"FAQ185\" style=\"display:none\">\n                        <p><a href=\"https:\/\/www.cavehill.uwi.edu\/studentfinancing\/scholarships\/\">Visit the Schorlarships section for details &raquo;<\/a><\/p>\n                    <\/div>                 \n                                        \n                        \n                    <li>\n                        <strong><a href=\"#FAQLink187\" id=\"FAQLink187\" onclick=\"javascript: if (document.getElementById('FAQ187').style.display == 'none') {document.getElementById('FAQ187').style.display = 'block'} else {document.getElementById('FAQ187').style.display = 'none'};\">Should I then have disposable income until the scholarship funds are available? <\/a><\/strong>\n                    <\/li>\n                    <div id=\"FAQ187\" style=\"display:none\">\n                        <p>Yes, scholarship funds cannot be disbursed as long as the student is able to add\/ drop classes to their registration.<\/p>\n<p>&nbsp;<\/p>\n                    <\/div>                 \n                                        \n                        \n                    <li>\n                        <strong><a href=\"#FAQLink186\" id=\"FAQLink186\" onclick=\"javascript: if (document.getElementById('FAQ186').style.display == 'none') {document.getElementById('FAQ186').style.display = 'block'} else {document.getElementById('FAQ186').style.display = 'none'};\">When do scholarship funds become available? <\/a><\/strong>\n                    <\/li>\n                    <div id=\"FAQ186\" style=\"display:none\">\n                        <p>Two weeks after the official closure of&nbsp; the registration period.<\/p>\n<p>&nbsp;<\/p>\n                    <\/div>                 \n                            <\/ul>\n                    <\/div>\n<\/div><\/div>\n<\/p><\/div>\n<div class=\"lc-block\">\n<div editable=\"rich\">\n<h3>GATE (applicable to Trinidad &amp; Tobago students)<\/h3>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"list-group lc-block\">\n<div lc-helper=\"shortcode\" class=\"live-shortcode\">\n<div class=\"qaOnClick col-sm-12\">\n    <div class=\"faqs-list\">\n                    <ul>\n                                        \n                        \n                    <li>\n                        <strong><a href=\"#FAQLink190\" id=\"FAQLink190\" onclick=\"javascript: if (document.getElementById('FAQ190').style.display == 'none') {document.getElementById('FAQ190').style.display = 'block'} else {document.getElementById('FAQ190').style.display = 'none'};\">How to do I know my GATE application has been approved? <\/a><\/strong>\n                    <\/li>\n                    <div id=\"FAQ190\" style=\"display:none\">\n                        <p>The student receives an email from the GATE office at each step of the process <\/p>\n                    <\/div>                 \n                                        \n                        \n                    <li>\n                        <strong><a href=\"#FAQLink188\" id=\"FAQLink188\" onclick=\"javascript: if (document.getElementById('FAQ188').style.display == 'none') {document.getElementById('FAQ188').style.display = 'block'} else {document.getElementById('FAQ188').style.display = 'none'};\">What is the procedure to receive GATE? <\/a><\/strong>\n                    <\/li>\n                    <div id=\"FAQ188\" style=\"display:none\">\n                        <p>Students\/Parents must contact the GATE office re: Funding as it is not automatic.<\/p>\n<p>Contact the GATE office at <strong>1-800-GATE<\/strong>&nbsp;or email <strong><a href=\"mailto:gate.info@gov.tt\" target=\"_top\">gate.info@gov.tt<\/a> or visit their <a href=\"http:\/\/www.e-gate.gov.tt\/gate-app\/\">website<\/a><\/strong><\/p>\n<p>&nbsp;<\/p>\n                    <\/div>                 \n                                        \n                        \n                    <li>\n                        <strong><a href=\"#FAQLink189\" id=\"FAQLink189\" onclick=\"javascript: if (document.getElementById('FAQ189').style.display == 'none') {document.getElementById('FAQ189').style.display = 'block'} else {document.getElementById('FAQ189').style.display = 'none'};\">When shall I apply to GATE for funding? <\/a><\/strong>\n                    <\/li>\n                    <div id=\"FAQ189\" style=\"display:none\">\n                        <p>Students shall apply to GATE at least one (1) month before the start of the new academic year<\/p>\n                    <\/div>                 \n                                        \n                        \n                    <li>\n                        <strong><a href=\"#FAQLink191\" id=\"FAQLink191\" onclick=\"javascript: if (document.getElementById('FAQ191').style.display == 'none') {document.getElementById('FAQ191').style.display = 'block'} else {document.getElementById('FAQ191').style.display = 'none'};\">Where do I go to sign my GATE form when approved? <\/a><\/strong>\n                    <\/li>\n                    <div id=\"FAQ191\" style=\"display:none\">\n                        <p>The Student Accounts Office of The Bursary, the 3rd floor of the Administration Building <\/p>\n                    <\/div>                 \n                            <\/ul>\n                    <\/div>\n<\/div><\/div>\n<\/p><\/div>\n<div class=\"lc-block\">\n<div editable=\"rich\">\n<h3>Refunds<\/h3>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"list-group lc-block\">\n<div lc-helper=\"shortcode\" class=\"live-shortcode\">\n<div class=\"qaOnClick col-sm-12\">\n    <div class=\"faqs-list\">\n                    <ul>\n                                        \n                        \n                    <li>\n                        <strong><a href=\"#FAQLink193\" id=\"FAQLink193\" onclick=\"javascript: if (document.getElementById('FAQ193').style.display == 'none') {document.getElementById('FAQ193').style.display = 'block'} else {document.getElementById('FAQ193').style.display = 'none'};\">How can I apply for a refund? <\/a><\/strong>\n                    <\/li>\n                    <div id=\"FAQ193\" style=\"display:none\">\n                        <p>Students who have overpaid their fees or have excess fees on their student account must complete a request of excess fees form in order to access the funds. <strong><a href=\"https:\/\/forms.office.com\/Pages\/ResponsePage.aspx?id=f10bDU_wKUOUAVfDR6UGcIZytoIY_rxHpqlMXMjcom5UMzhZNkJHSFk2RFVKWFRJNFlDMUtESVAwWS4u\">Refund of Excess Fees Form &raquo;<\/a><\/strong><\/p>\n                    <\/div>                 \n                                        \n                        \n                    <li>\n                        <strong><a href=\"#FAQLink194\" id=\"FAQLink194\" onclick=\"javascript: if (document.getElementById('FAQ194').style.display == 'none') {document.getElementById('FAQ194').style.display = 'block'} else {document.getElementById('FAQ194').style.display = 'none'};\">How long is the process? <\/a><\/strong>\n                    <\/li>\n                    <div id=\"FAQ194\" style=\"display:none\">\n                        <p>Five (5) &#8211; Seven (7) business days<\/p>\n                    <\/div>                 \n                                        \n                        \n                    <li>\n                        <strong><a href=\"#FAQLink195\" id=\"FAQLink195\" onclick=\"javascript: if (document.getElementById('FAQ195').style.display == 'none') {document.getElementById('FAQ195').style.display = 'block'} else {document.getElementById('FAQ195').style.display = 'none'};\">What are the methods of payment? <\/a><\/strong>\n                    <\/li>\n                    <div id=\"FAQ195\" style=\"display:none\">\n                        <ul>\n<li>Cheque<\/li>\n<li>Petty Cash<\/li>\n<li>Local bank transfer<\/li>\n<li>Wire Transfer<\/li>\n<\/ul>\n                    <\/div>                 \n                                        \n                        \n                    <li>\n                        <strong><a href=\"#FAQLink192\" id=\"FAQLink192\" onclick=\"javascript: if (document.getElementById('FAQ192').style.display == 'none') {document.getElementById('FAQ192').style.display = 'block'} else {document.getElementById('FAQ192').style.display = 'none'};\">Why would I apply for a refund?<\/a><\/strong>\n                    <\/li>\n                    <div id=\"FAQ192\" style=\"display:none\">\n                        <p>If you have excess fees on your account.<\/p>\n                    <\/div>                 \n                            <\/ul>\n                    <\/div>\n<\/div><\/div>\n<\/p><\/div>\n<div class=\"lc-block\">\n<div editable=\"rich\">\n<h3>Forms<\/h3>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"list-group lc-block\">\n<div lc-helper=\"shortcode\" class=\"live-shortcode\">\n<div class=\"qaOnClick col-sm-12\">\n    <div class=\"faqs-list\">\n                    <ul>\n                                        \n                        \n                    <li>\n                        <strong><a href=\"#FAQLink196\" id=\"FAQLink196\" onclick=\"javascript: if (document.getElementById('FAQ196').style.display == 'none') {document.getElementById('FAQ196').style.display = 'block'} else {document.getElementById('FAQ196').style.display = 'none'};\">What forms are available on-line? <\/a><\/strong>\n                    <\/li>\n                    <div id=\"FAQ196\" style=\"display:none\">\n                        <ul>\n<li>Refund Form<\/li>\n<li>Credit Card Authorisation Form<\/li>\n<li>Local Bank Transfer Form<\/li>\n<li>Wire Transfer Form (Outgoing)<\/li>\n<li>Wire Transfer Form (Incoming)<\/li>\n<\/ul>\n                    <\/div>                 \n                            <\/ul>\n                    <\/div>\n<\/div><\/div>\n<\/p><\/div>\n<div class=\"lc-block\">\n<div editable=\"rich\">\n<h3>Post-Graduate Students<\/h3>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"list-group lc-block\">\n<div lc-helper=\"shortcode\" class=\"live-shortcode\">\n<div class=\"qaOnClick col-sm-12\">\n    <div class=\"faqs-list\">\n                    <ul>\n                                        \n                        \n                    <li>\n                        <strong><a href=\"#FAQLink198\" id=\"FAQLink198\" onclick=\"javascript: if (document.getElementById('FAQ198').style.display == 'none') {document.getElementById('FAQ198').style.display = 'block'} else {document.getElementById('FAQ198').style.display = 'none'};\">Are they any additional fees to be paid if a Payment Plan is chosen?<\/a><\/strong>\n                    <\/li>\n                    <div id=\"FAQ198\" style=\"display:none\">\n                        <p>There is a service charge fee of BDS$50.00 that is payable per semester.<\/p>\n                    <\/div>                 \n                                        \n                        \n                    <li>\n                        <strong><a href=\"#FAQLink197\" id=\"FAQLink197\" onclick=\"javascript: if (document.getElementById('FAQ197').style.display == 'none') {document.getElementById('FAQ197').style.display = 'block'} else {document.getElementById('FAQ197').style.display = 'none'};\">Can I pay my fees in installments?<\/a><\/strong>\n                    <\/li>\n                    <div id=\"FAQ197\" style=\"display:none\">\n                        <p>Yes, students have the option of choosing a payment plan where 5 equal installments are made within the current semester.<\/p>\n                    <\/div>                 \n                            <\/ul>\n                    <\/div>\n<\/div><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>FAQs Student Financing Registration Fees Access Scholarships, Prizes, and Bursaries (offered by UWI, Cave Hill Campus) GATE (applicable to Trinidad &amp; Tobago students) Refunds Forms Post-Graduate Students<\/p>\n","protected":false},"author":363,"featured_media":0,"parent":0,"menu_order":7,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"slim_seo":{"title":"Can I pay my fees in installments? 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