{"id":11,"date":"2018-07-04T10:20:17","date_gmt":"2018-07-04T14:20:17","guid":{"rendered":"https:\/\/www.cavehill.uwi.edu\/seru\/contact-us\/"},"modified":"2026-04-07T12:24:17","modified_gmt":"2026-04-07T16:24:17","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/www.cavehill.uwi.edu\/seru\/contact-us\/","title":{"rendered":"Contact Us"},"content":{"rendered":"<div class=\"container-fluid page-wrapper\">\n<section>\n<div class=\"lc-block\">\n<div editable=\"rich\">\n<h1 class=\"page-header\">Contact Us<\/h1>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"lc-block\" editable=\"rich\">\n<p>The SERU is the Customer Service arm of Student Affairs.&nbsp; Services provided include the issuing and validating of student ID cards, the preparation of student Status Letters, and serving as a collection point for transcripts and letters of certification.&nbsp; The SERU also serves as an information hub, assisting with questions regarding admissions, registration, academic support,&nbsp;financial aid and more.<\/p>\n<p>\t\t\t\tWe are located on the ground floor of the Leslie Robinson Building.&nbsp; Ask the security officer on duty for directions if you are unsure.<\/p>\n<div class=\"lc-block\">\n\t\t\t\t<\/p>\n<div lc-helper=\"shortcode\" class=\"live-shortcode\"><noscript class=\"ninja-forms-noscript-message\">\n\tNotice: JavaScript is required for this content.<\/noscript>\n<div id=\"nf-form-1-cont\" class=\"nf-form-cont\" aria-live=\"polite\" aria-labelledby=\"nf-form-title-1\" aria-describedby=\"nf-form-errors-1\" role=\"form\">\n\n    <div class=\"nf-loading-spinner\"><\/div>\n\n<\/div>\n        <!-- That data is being printed as a workaround to page builders reordering the order of the scripts loaded-->\n        <script>var formDisplay=1;var nfForms=nfForms||[];var form=[];form.id='1';form.settings={\"objectType\":\"Form Setting\",\"editActive\":true,\"title\":\"Contact Me\",\"key\":\"\",\"created_at\":\"2026-01-22 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       <\/div>\n<\/p><\/div>\n<p>\t\t\tTelephone: <a href=\"tel:246-417-4977\">246-417-4977<\/a>\/4125\/4905\/4994 or WhatsApp 246-230-5052<a href=\"tel:246-417-4994\">&nbsp; &nbsp;<\/a><br \/>\n\t\t\tEmail: <a href=\"mailto:seru@cavehill.uwi.edu\">seru@cavehill.uwi.edu<\/a>&nbsp;<\/p>\n<\/p><\/div>\n<div class=\"lc-block\" editable=\"rich\">\n<p><span style=\"font-size:20px;\"><strong>Reach us online! <\/strong><\/span><\/p>\n<p>\t\t\t\t<a href=\"https:\/\/www.instagram.com\/serucavehill\/\" target=\"_blank\"><img decoding=\"async\" alt=\"SERU on Instagram\" src=\"https:\/\/www.cavehill.uwi.edu\/seru\/wp-content\/uploads\/sites\/73\/Images\/Layout\/Social\/social-instagram-new-circle-512.png\" style=\"width: 64px; height: 64px;\" title=\"SERU on Instagram\"><\/a><a href=\"https:\/\/www.facebook.com\/serucavehill\/\" target=\"_blank\"> <\/a><a href=\"https:\/\/www.facebook.com\/serucavehill\/\" target=\"_blank\"><img decoding=\"async\" alt=\"SERU on Facebook\" src=\"https:\/\/www.cavehill.uwi.edu\/seru\/wp-content\/uploads\/sites\/73\/Images\/Layout\/Social\/facebook_circle-512.png\" style=\"width: 64px; height: 64px;\" title=\"SERU on Facebook\"><\/a> <a href=\"https:\/\/www.youtube.com\/channel\/UCFOaimxy2cv9zE9bazlR9DA\" target=\"_blank\"><img decoding=\"async\" alt=\"SERU on Youtube\" src=\"https:\/\/www.cavehill.uwi.edu\/seru\/wp-content\/uploads\/sites\/73\/social-youtube-circle-512-1-1.png\" style=\"width: 64px; height: 64px;\" title=\"SERU on Youtube\"><\/a><a href=\"tel:246-417-4994\">&nbsp; <\/a>&nbsp;<br \/>\n\t\t\t\t&nbsp;\n\t\t\t<\/p>\n<\/p><\/div>\n<div class=\"lc-block\" editable=\"rich\">\n<table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"width:232px;\" width=\"0\">\n<tbody>\n<tr>\n<td style=\"width:232px;height:20px;\"><strong>Office Hours<\/strong><\/td>\n<\/tr>\n<tr>\n<td style=\"width:232px;height:20px;\">Monday:&nbsp; &nbsp; &nbsp;&nbsp;&nbsp; 8:30 am &#8211; 5:00 pm<\/td>\n<\/tr>\n<tr>\n<td style=\"width:232px;height:20px;\">Tuesday:&nbsp; &nbsp; &nbsp;&nbsp; 8:30 am &#8211; 5:00 pm<\/td>\n<\/tr>\n<tr>\n<td style=\"width:232px;height:20px;\">Wednesday:&nbsp; 8:30 am &#8211; 5:00 pm<\/td>\n<\/tr>\n<tr>\n<td style=\"width:232px;height:20px;\">Thursday:&nbsp; &nbsp; &nbsp; 8:30 am &#8211; 5:00 pm<\/td>\n<\/tr>\n<tr>\n<td style=\"width:232px;height:20px;\">Friday:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; 8:30 am &#8211; 4:30 pm<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/section>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Contact Us The SERU is the Customer Service arm of Student Affairs.&nbsp; Services provided include the issuing and validating of student ID cards, the preparation of student Status Letters, and serving as a collection point for transcripts and letters of certification.&nbsp; The SERU also serves as an information hub, assisting with questions regarding admissions, registration, [&hellip;]<\/p>\n","protected":false},"author":383,"featured_media":0,"parent":0,"menu_order":14,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"slim_seo":{"title":"Contact Us - Student Enrolment and Retention Unit (SERU) - The University of the West Indies at Cave Hill","description":"Contact Us The SERU is the Customer Service arm of Student Affairs.&nbsp; Services provided include the issuing and validating of student ID cards, the 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