Overview

Whether you are new to HR, transitioning into a supervisory or managerial role or have had some experience in the field, the SCHSBM’s HR Essentials for Supervisors and Managers programme is designed for professionals whose responsibilities include managing the performance of employees. This programme will develop delegates’ understanding of the HR function and how to effectively perform the fundamental HR functions. Moreover, the programme will equip supervisors and managers with the foundational HR knowledge in effective talent acquisition, training and development and performance management. The HR training provided will equip delegates with the HR tools needed to recruit the right talent, communicate effectively and appropriately manage a range of HR disciplinary and grievance issues in the workplace. Delegates will have the opportunity to apply their skills to real-world cases to better equip themselves for situations they are likely to encounter as supervisors and managers. Additionally, this programme will enable delegates to fulfil their HR responsibilities and manage talent in their organisation by equipping them with the HR skills and tools pertinent to perform these specialised roles.

Programme Goals

• Introduce delegates to the scope of responsibilities of supervisors and managers with HR responsibilities.
•  Familiarize delegates with HR practices used to enhance an organisation’s ability to attract, develop, motivate, and retain employees.
•  Deepen delegates’ knowledge of select HR areas relevant to their current managerial or supervisory role.
•  Equip delegates with the HR skills and tools needed to build and manage high-performing teams.
•  Promote delegates’ compliance with employment legislation and HR best practice.

Learning Objectives

• Assess the roles and responsibilities of supervisors and managers in the recruitment and selection process.
•  Use talent acquisition tools to identify high-potential applicants.
•  Explain how performance evaluation, employee development, and rewards help to motivate employees and achieve business objectives.
•  Implement HR best practice to guide the performance appraisal process in their organisation.
•  Illustrate ways to constructively manage employee performance issues.
•  Recommend constructive approaches to dealing with disciplinary and grievance matters.
•  Apply key legislation to various employee and labour relations considerations.

Programme Schedule 

• Day One:
  • Talent management
    • Effective recruitment and selection in helping the organisation achieve its objectives
    • Attracting high performers and exploring high potential indicators
    • Planning and conducting fair interviews
    • On-boarding talent
    • Activity: Mock interview exercise
• Day Two:
  • Training and Development
    • Driving productivity through training and development
    • Identifying training needs for employees
    • Coaching and mentoring
  • Performance Management
    • The performance management cycle
    • The purpose and process for performance evaluation
    • Conducting performance appraisals
  • Motivation and Rewards
    • Determining what motivates your employees
    • Intrinsic and extrinsic motivators
    • Enhancing and rewarding development
• Day Three:
  • Labour and employment relations
    • Employment law
    • Managing disciplinary matters/hearings in the organisation
    • Activity: Mock disciplinary matters/hearing

Who Should Attend

• Managers or Supervisors who need to understand the basics of HR best practices
•  Managers or Supervisors with responsibility for recruiting and managing staff
•  General Managers, Operations Managers, IT Managers
•  Front-line Managers and Supervisors
•  New and experienced Supervisors
•  Managers with some HR responsibilities

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