{"id":31,"date":"2023-12-21T15:25:21","date_gmt":"2023-12-21T19:25:21","guid":{"rendered":"https:\/\/www.cavehill.uwi.edu\/pulse\/campus-service-standards\/"},"modified":"2026-03-06T12:51:55","modified_gmt":"2026-03-06T16:51:55","slug":"campus-service-standards","status":"publish","type":"page","link":"https:\/\/www.cavehill.uwi.edu\/pulse\/campus-service-standards\/","title":{"rendered":"Campus Service Standards"},"content":{"rendered":"<section class=\"page-wrapper faculty-body\">\n<div class=\"container-fluid\">\n<div class=\"row\">\n<div class=\"col-sm-12 leftcontent\" >\n<div id=\"pagetitle\">\n<div class=\"lc-block\">\n<div editable=\"rich\">\n<h1 class=\"page-header\">Campus Service Standards<\/h1>\n<\/div>\n<\/div><\/div>\n<div class=\"bodytext site-font mt-3\">\n                    All UWI Cave Hill Campus Faculties, departments and units are committed to upholding the Campus&rsquo; Service Standards. These were adopted in August 2023 and establish the minimum levels of service quality that our students, staff and other Campus customers can expect. Based on the Campus&rsquo; service values of attentiveness, efficiency, courtesy and equity, the standards guide each stage of service:<\/p>\n<div class=\"lc-block\" editable=\"rich\">\n<ul>\n<li>Customer contact\/access<\/li>\n<li>Customer request\/ inquiry<\/li>\n<li>Response\/ delivery to the customer<\/li>\n<\/ul>\n<\/div>\n<p>Click <a href=\"https:\/\/www.cavehill.uwi.edu\/wp-content\/uploads\/sites\/103\/Images\/Customer-Service-Standards-Cave-Hill-Campus.pdf\">here<\/a>&nbsp;to view our Service Standards.&nbsp;\n                 <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Campus Service Standards All UWI Cave Hill Campus Faculties, departments and units are committed to upholding the Campus&rsquo; Service Standards. These were adopted in August 2023 and establish the minimum levels of service quality that our students, staff and other Campus customers can expect. Based on the Campus&rsquo; service values of attentiveness, efficiency, courtesy and [&hellip;]<\/p>\n","protected":false},"author":449,"featured_media":0,"parent":0,"menu_order":14,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"slim_seo":{"title":"Campus Service Standards - Pulse - The University of the West Indies at Cave Hill","description":"Campus Service Standards All UWI Cave Hill Campus Faculties, departments and units are committed to upholding the Campus&rsquo; Service Standards. These were ad"},"iawp_total_views":7,"footnotes":""},"class_list":["post-31","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.cavehill.uwi.edu\/pulse\/wp-json\/wp\/v2\/pages\/31","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cavehill.uwi.edu\/pulse\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.cavehill.uwi.edu\/pulse\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.cavehill.uwi.edu\/pulse\/wp-json\/wp\/v2\/users\/449"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cavehill.uwi.edu\/pulse\/wp-json\/wp\/v2\/comments?post=31"}],"version-history":[{"count":5,"href":"https:\/\/www.cavehill.uwi.edu\/pulse\/wp-json\/wp\/v2\/pages\/31\/revisions"}],"predecessor-version":[{"id":219,"href":"https:\/\/www.cavehill.uwi.edu\/pulse\/wp-json\/wp\/v2\/pages\/31\/revisions\/219"}],"wp:attachment":[{"href":"https:\/\/www.cavehill.uwi.edu\/pulse\/wp-json\/wp\/v2\/media?parent=31"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}