{"id":27,"date":"2017-11-01T11:24:49","date_gmt":"2017-11-01T15:24:49","guid":{"rendered":"https:\/\/www.cavehill.uwi.edu\/pulse\/pointers\/"},"modified":"2026-10-13T19:10:06","modified_gmt":"2026-10-13T23:10:06","slug":"pointers","status":"publish","type":"page","link":"https:\/\/www.cavehill.uwi.edu\/pulse\/pointers\/","title":{"rendered":"PULSE Pointers"},"content":{"rendered":"<section class=\"page-wrapper faculty-body\">\n<div class=\"container-fluid\">\n<div class=\"row\">\n<div class=\"col-sm-12 leftcontent\">\n<div id=\"pagetitle\">\n<div class=\"lc-block\">\n<div editable=\"rich\">\n<h1 class=\"page-header\">About PULSE Pointers<\/h1>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"bodytext site-font mt-3\">\n\t\t\t\t\t<br \/>\n\t\t\t\t\t<img decoding=\"async\" alt=\"\" src=\"https:\/\/www.cavehill.uwi.edu\/wp-content\/uploads\/sites\/103\/Images\/PULSE-Pointers-logo-scaled.png\" style=\"width: 400px; height: 328px; float: left;\"><\/p>\n<div class=\"lc-block\">\n<div editable=\"rich\">\n\t\t\t\t\t\t\tIf it\u2019s been a little while since you experienced <a href=\"https:\/\/www.cavehill.uwi.edu\/pulse\/points\/\">a PULSE Point<\/a> \u2013 a truly exceptional customer service interaction \u2013 at UWI Cave Hill, this is your chance to make things right. Help Campus units to consistently demonstrate our <a href=\"https:\/\/www.cavehill.uwi.edu\/pulse\/service-values\/\">service values<\/a> by submitting a PULSE Pointer. We welcome your tips for improving our efficiency, attentiveness and courtesy and are committed to acting on them.<\/p>\n<p>\t\t\t\t\t\t\t<a href=\"https:\/\/uwicavehill.welcomesyourfeedback.com\/s\/PULSEPointers26-27\" target=\"_blank\">Click here<\/a> to submit a suggestion to a Campus department. The Head of that department will automatically receive a copy of your PULSE Pointer by email. If you choose to include your contact details, we may also get in touch to ask you for additional insight and thank you for supporting our commitment to service improvement. <\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>About PULSE Pointers If it\u2019s been a little while since you experienced a PULSE Point \u2013 a truly exceptional customer service interaction \u2013 at UWI Cave Hill, this is your chance to make things right. Help Campus units to consistently demonstrate our service values by submitting a PULSE Pointer. We welcome your tips for improving [&hellip;]<\/p>\n","protected":false},"author":271,"featured_media":0,"parent":0,"menu_order":6,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"slim_seo":{"title":"PULSE Pointers - Pulse - The University of the West Indies at Cave Hill","description":"About PULSE Pointers If it\u2019s been a little while since you experienced a PULSE Point \u2013 a truly exceptional customer service interaction \u2013 at UWI Cave Hill, this"},"iawp_total_views":7,"footnotes":""},"class_list":["post-27","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.cavehill.uwi.edu\/pulse\/wp-json\/wp\/v2\/pages\/27","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cavehill.uwi.edu\/pulse\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.cavehill.uwi.edu\/pulse\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.cavehill.uwi.edu\/pulse\/wp-json\/wp\/v2\/users\/271"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cavehill.uwi.edu\/pulse\/wp-json\/wp\/v2\/comments?post=27"}],"version-history":[{"count":8,"href":"https:\/\/www.cavehill.uwi.edu\/pulse\/wp-json\/wp\/v2\/pages\/27\/revisions"}],"predecessor-version":[{"id":349,"href":"https:\/\/www.cavehill.uwi.edu\/pulse\/wp-json\/wp\/v2\/pages\/27\/revisions\/349"}],"wp:attachment":[{"href":"https:\/\/www.cavehill.uwi.edu\/pulse\/wp-json\/wp\/v2\/media?parent=27"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}