{"id":17,"date":"2017-10-23T12:32:51","date_gmt":"2017-10-23T16:32:51","guid":{"rendered":"https:\/\/www.cavehill.uwi.edu\/pulse\/service-values\/"},"modified":"2026-09-22T18:25:06","modified_gmt":"2026-09-22T22:25:06","slug":"service-values","status":"publish","type":"page","link":"https:\/\/www.cavehill.uwi.edu\/pulse\/service-values\/","title":{"rendered":"Our Service Values"},"content":{"rendered":"<section class=\"page-wrapper faculty-body\">\n<div class=\"container-fluid\">\n<div class=\"row\">\n<div class=\"col-sm-12 leftcontent\">\n<div id=\"pagetitle\">\n<div class=\"lc-block\">\n<div editable=\"rich\">\n<h1 class=\"page-header\">Our Service Values<\/h1>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"bodytext site-font mt-3\">\n<div class=\"lc-block\">\n<div editable=\"rich\">\n\t\t\t\t\t\t\tThe UWI Cave Hill Campus is committed to serving all of its students, staff and external customers with attentiveness, efficiency, courtesy and equity. Especially for our students, this promise has been enshrined in our Student Charter.<br \/>\n\t\t\t\t\t\t\tHere\u2019s what we mean by:\n\t\t\t\t\t\t<\/div>\n<\/p><\/div>\n<p><\/p>\n<div class=\"lc-block\">\n<div editable=\"rich\">\n\t\t\t\t\t\t\t<strong>Attentiveness<\/strong>\n\t\t\t\t\t\t<\/div>\n<\/p><\/div>\n<div class=\"lc-block\" editable=\"rich\">\n<ul>\n<li>Taking the time to listen to you and address your concerns<\/li>\n<li>Showing empathy or genuine interest in you as an individual with specific needs<\/li>\n<li>Taking steps to ensure that you feel comfortable (physically and\/or emotionally)<\/li>\n<li>Minimising\/ preventing inconvenience to you<\/li>\n<\/ul><\/div>\n<p><\/p>\n<div class=\"lc-block\" editable=\"rich\">\n\t\t\t\t\t\t<strong>Efficiency<\/strong>\n\t\t\t\t\t<\/div>\n<div class=\"lc-block\" editable=\"rich\">\n<ul>\n<li>Delivering products or services promptly<\/li>\n<li>Providing timely, clear and accurate information or updates in response to your queries or requests<\/li>\n<li>Eliminating processes that create unnecessary hassle for you or waste your time<\/li>\n<\/ul><\/div>\n<p><\/p>\n<div class=\"lc-block\" editable=\"rich\">\n\t\t\t\t\t\t<strong>Courtesy<\/strong>\n\t\t\t\t\t<\/div>\n<div class=\"lc-block\" editable=\"rich\">\n<ul>\n<li>Communicating with you politely and professionally<\/li>\n<li>Being considerate of your concerns, circumstances and needs &#8211; demonstrating respect (rather than being indifferent or dismissive)<\/li>\n<\/ul><\/div>\n<p><\/p>\n<div class=\"lc-block\" editable=\"rich\">\n\t\t\t\t\t\t<strong>Equity<\/strong>\n\t\t\t\t\t<\/div>\n<div class=\"lc-block\" editable=\"rich\">\n<ul>\n<li>Providing you with the same quality of service and support as we provide to all other customers<\/li>\n<li>Serving you with equal attentiveness, efficiency and courtesy<\/li>\n<\/ul><\/div>\n<p>\n\t\t\t\t\t&nbsp;\n\t\t\t\t<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Our Service Values The UWI Cave Hill Campus is committed to serving all of its students, staff and external customers with attentiveness, efficiency, courtesy and equity. Especially for our students, this promise has been enshrined in our Student Charter. Here\u2019s what we mean by: Attentiveness Taking the time to listen to you and address your [&hellip;]<\/p>\n","protected":false},"author":271,"featured_media":0,"parent":0,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"slim_seo":{"title":"Our Service Values - Pulse - The University of the West Indies at Cave Hill","description":"Our Service Values The UWI Cave Hill Campus is committed to serving all of its students, staff and external customers with attentiveness, efficiency, courtesy a"},"iawp_total_views":4,"footnotes":""},"class_list":["post-17","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.cavehill.uwi.edu\/pulse\/wp-json\/wp\/v2\/pages\/17","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cavehill.uwi.edu\/pulse\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.cavehill.uwi.edu\/pulse\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.cavehill.uwi.edu\/pulse\/wp-json\/wp\/v2\/users\/271"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cavehill.uwi.edu\/pulse\/wp-json\/wp\/v2\/comments?post=17"}],"version-history":[{"count":3,"href":"https:\/\/www.cavehill.uwi.edu\/pulse\/wp-json\/wp\/v2\/pages\/17\/revisions"}],"predecessor-version":[{"id":276,"href":"https:\/\/www.cavehill.uwi.edu\/pulse\/wp-json\/wp\/v2\/pages\/17\/revisions\/276"}],"wp:attachment":[{"href":"https:\/\/www.cavehill.uwi.edu\/pulse\/wp-json\/wp\/v2\/media?parent=17"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}