﻿{"id":70,"date":"2022-06-17T16:10:42","date_gmt":"2022-06-17T20:10:42","guid":{"rendered":"https:\/\/www.cavehill.uwi.edu\/newstudents\/first-year-basics-home\/"},"modified":"2026-07-10T17:13:48","modified_gmt":"2026-07-10T21:13:48","slug":"first-year-basics-home","status":"publish","type":"page","link":"https:\/\/www.cavehill.uwi.edu\/newstudents\/first-year-basics\/first-year-basics-home\/","title":{"rendered":"First Year Basics Home"},"content":{"rendered":"<div class=\"container-fluid page-wrapper\">\n<section>\n<div id=\"dept_content\">\n<div id=\"sub_content\" class=\"bodytext\">\n<div class=\"lc-block\">\n<div editable=\"rich\">\n<h1 class=\"page-header\">First Year Basics<\/h1>\n<\/p><\/div>\n<\/p><\/div>\n<div>\n\t\t\t\t\t<img decoding=\"async\" alt=\"\" src=\"\/images\/homepage\/first-year-basics-1140-x-350\">\n\t\t\t\t<\/div>\n<p><\/p>\n<div class=\"lc-block\">\n<div editable=\"rich\">\n<p>\t\t\t\t\t\tThe Cave Hill Campus provides a wide range of resources and services to support your holistic development as a student. You will learn more about these resources as part of the orientation activities, and in particular, via the online self-paced New Student Orientation course to which you will have access before the end of July.&nbsp;<br \/>\n\t\t\t\t\t\t&nbsp;<br \/>\n\t\t\t\t\t\tAt this point, we introduce some important resources, some of which you might like to explore ahead of time, and to which we encourage you to return throughout your first year.<br \/>\n\t\t\t\t\t\t&nbsp;<\/div>\n<div class=\"lc-block\" editable=\"rich\">\n<ul>\n<li><a href=\"https:\/\/www.cavehill.uwi.edu\/wp-content\/uploads\/sites\/94\/Resources\/StudentHandbook_2026-2026_Final_Jan2026.pdf\">The Student Handbook<\/a>&nbsp; (2026\/2027 Student Handbook coming soon)<\/li>\n<li><a href=\"#resources\">Student Success Resources<\/a><\/li>\n<li><a href=\"#findhelp\" lclink=\"mq72d2spxava7wm990b\">Finding Help and Support in Your First Year<\/a><\/li>\n<li><a href=\"#Documents\">Important Policy Documents<\/a><\/li>\n<li><a href=\"#othercontacts\">Useful Contacts<\/a><\/li>\n<\/ul><\/div>\n<hr>\n<p>&nbsp;<\/p>\n<div class=\"lc-block\">\n<div editable=\"rich\">\n<h3><a id=\"resources\" name=\"resources\"><\/a>Student Success Resources<\/h3>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"lc-block\" editable=\"rich\">\n<p>At this stage we introduce you to two&nbsp;of several resources that will be available to support your success, the First Year Experience Programme (FYE), and our online self-paced course&nbsp;that you will access via the Myelearning learning management system.&nbsp; You will need to&nbsp;&nbsp;<strong>have returned your acceptance letter, <\/strong>received&nbsp;your student ID number, and activated your campus email to be able to access this&nbsp;course.<\/p>\n<\/p><\/div>\n<div class=\"lc-block\" editable=\"rich\">\n<ul>\n<li><strong><a href=\"https:\/\/www.cavehill.uwi.edu\/studentservices\/academic-support\/first-year-experience.aspx\" target=\"_blank\">The First Year Experience Programme (FYE)<\/a> <\/strong>&#8211; FYE is a full semester of memorable out-of-classroom learning experiences, designed to smooth your transition into the university and set you up for success.&nbsp; During a series of weekly meetings you will get to know students from faculties and countries other than your own; engage in fun, interactive sessions; benefit from the mentorship of a dedicated team; and gain skills for success at Cave Hill and beyond.&nbsp; <a href=\"https:\/\/www.cavehill.uwi.edu\/studentservices\/academic-support\/first-year-experience.aspx\" target=\"_blank\"><strong>FYE<\/strong> <\/a>is run by the Office of Student Services and Development (OSSD).&nbsp;<\/li>\n<\/ul><\/div>\n<p>\t\t\t\t\t&nbsp; &nbsp; &nbsp;&nbsp;<\/p>\n<div class=\"lc-block\" editable=\"rich\">\n<ul>\n<li><strong><a href=\"https:\/\/myelearning.cavehill.uwi.edu\/course\/view.php?id=65619\">The Student Academic Skills and Success Hub (SASS Hub)<\/a><\/strong> &#8211;&nbsp; This is a self-paced resource covering several modules. Whether you need tips and strategies for succeeding in online or blended classes; improving your writing; reading and comprehending academic texts; or how to avoid plagiarism and academic dishonesty, the Student Academic Skills and Success Hub has the answer.&nbsp; You will explore interactive self-study units, videos,&nbsp;interactive games and more to help you master the habits and intellectual skills needed to be successful at university.&nbsp; If you need to self enrol to access the SASS Hub, enter <strong>enrol2025&nbsp;<\/strong>as the enrolment key.<\/li>\n<\/ul><\/div>\n<p>\t\t\t\t\t&nbsp; &nbsp;<\/p>\n<hr>\n<div class=\"lc-block\">\n<div editable=\"rich\">\n<h3><a id=\"findhelp\" name=\"findhelp\"><\/a>Finding Help and Support in Your First Year<\/h3>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"lc-block\" editable=\"rich\">\n<p>We hope you are excited about starting your studies as a Cave Hill Blackbird. &nbsp;If this is your first time at The UWI Cave Hill Campus,&nbsp;it\u2019s important for you to know that there are several offices here to support you, especially in your first year. These include:<\/p>\n<\/p><\/div>\n<div class=\"lc-block\" editable=\"rich\">\n<ul>\n<li>The Student Enrolment and Retention Unit (SERU) &#8211; This is the&nbsp;<strong>Customer Service<\/strong> <strong>Centre <\/strong>of Student Affairs, the place to go if you have any general queries or concerns&nbsp;&nbsp;<\/li>\n<li>The Office of Student Services and Development (OSSD) &#8211; Offers a range of student development and support services<\/li>\n<li>Your Faculty and Departmental Offices<\/li>\n<\/ul><\/div>\n<p>\n\t\t\t\t\tYou will find comprehensive lists and contact information for all administrative and support offices in the general <strong>Student Handbook<\/strong>. The updated handbook will be published before registration.<\/p>\n<hr>\n<div class=\"lc-block\">\n<div editable=\"rich\">\n<h3><a id=\"Documents\" name=\"Documents\"><span style=\"color:#000000;\">Important Policy Documents<\/span><\/a><\/h3>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"lc-block\" editable=\"rich\">\n<ul>\n<li><a href=\"https:\/\/www.cavehill.uwi.edu\/gradstudies\/wp-content\/uploads\/sites\/48\/Resources\/Forms-Students\/Code-of-Priniciples.pdf\">Code of Principles &amp; Responsibilities for Students<\/a><\/li>\n<li><a href=\"https:\/\/www.cavehill.uwi.edu\/chol\/news\/student-privacy-statement\">Student Privacy Statement<\/a><\/li>\n<li><a href=\"https:\/\/www.cavehill.uwi.edu\/wp-content\/uploads\/sites\/99\/Resources\/UWI_Cave_Hill_Student_Charter_2017.pdf\">Student Charter<\/a><\/li>\n<\/ul><\/div>\n<hr>\n<div class=\"lc-block\">\n<div editable=\"rich\">\n<h3><a id=\"othercontacts\" name=\"othercontacts\"><\/a> Useful Contacts<\/h3>\n<p>\n\t\t\t\t\t\t\t<strong>Student Enrolment and Retention Unit (SERU) (Customer Service Centre)<\/strong><br \/>\n\t\t\t\t\t\t\t<strong>Email:<\/strong> <a href=\"mailto:seru@cavehill.uwi.edu\">seru@cavehill.uwi.edu<\/a><br \/>\n\t\t\t\t\t\t\t<strong>Landline:<\/strong>&nbsp;(246) 417-4125\/4994\/4977<br \/>\n\t\t\t\t\t\t\t<strong>Cell\/WhatsApp: <\/strong>(246) 230-5052\/ (246) 826-0626<br \/>\n\t\t\t\t\t\t\t<strong><a href=\"https:\/\/www.cavehill.uwi.edu\/seru\">Visit the Website \u00bb<\/a><\/strong><\/p>\n<p>\t\t\t\t\t\t\t<strong>Office of Student Services and Development (OSSD)<\/strong><br \/>\n\t\t\t\t\t\t\t<strong>Email:<\/strong>&nbsp;<a href=\"mailto:studentservices@cavehill.uwi.edu\">studentservices@cavehill.uwi.edu<\/a><br \/>\n\t\t\t\t\t\t\t<strong>Landline:<\/strong>&nbsp;(246) 417-4165<br \/>\n\t\t\t\t\t\t\t<strong>Cell: <\/strong>(246) 233-5842<br \/>\n\t\t\t\t\t\t\t<strong><a href=\"https:\/\/www.cavehill.uwi.edu\/studentservices\">Visit the Website \u00bb<\/a><\/strong><br \/>\n\t\t\t\t\t\t\t&nbsp;<br \/>\n\t\t\t\t\t\t\t<strong>Student Admissions\/Undergraduate Registration<\/strong><br \/>\n\t\t\t\t\t\t\t<strong>Email:<\/strong> <a href=\"mailto:admissions@cavehill.uwi.edu\">admissions@cavehill.uwi.edu<\/a><br \/>\n\t\t\t\t\t\t\t<strong>Landline:<\/strong>&nbsp;(246) 417-7557<br \/>\n\t\t\t\t\t\t\tCell: (246) 231-5309 \/ (246) 230-4794<br \/>\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.cavehill.uwi.edu\/chol\/registration.aspx\"><strong>Visit the Website \u00bb<\/strong><\/a><\/p>\n<p>\t\t\t\t\t\t\t<strong>Student Affairs\/Postgraduate Registration:<\/strong>&nbsp;&nbsp;&nbsp;<br \/>\n\t\t\t\t\t\t\t<strong>Email:<\/strong> <a href=\"mailto:gradstudies@cavehill.uwi.edu\">gradstudies@cavehill.uwi.edu<\/a><br \/>\n\t\t\t\t\t\t\t<strong>Landline:<\/strong>&nbsp;(246) 417-4905\/4125\/4977<br \/>\n\t\t\t\t\t\t\t<strong>Cell: <\/strong>(246) 231-9656<strong>\/ <\/strong>(246) 230-2833<br \/>\n\t\t\t\t\t\t\t<strong>Cell\/WhatsApp &#8211; Taught Programmes<\/strong>: (246) 230-5052\/(246)826-0626<br \/>\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.cavehill.uwi.edu\/chol\/registration.aspx\"><strong>Visit the Website \u00bb<\/strong><\/a><\/p>\n<p>\t\t\t\t\t\t\t<strong>Student Accounts (Financial Matters)<\/strong><br \/>\n\t\t\t\t\t\t\t<strong>Email:<\/strong> <a href=\"mailto:studentaccounts@cavehill.uwi.edu\">studentaccounts@cavehill.uwi.edu<\/a><br \/>\n\t\t\t\t\t\t\t<strong>Landline:<\/strong>&nbsp;(246) 417-7551\/7556\/4109\/4099\/4110&nbsp; &nbsp;<br \/>\n\t\t\t\t\t\t\t<strong>Cell: <\/strong>(246) 233-0222\/ (246) 231-9652<\/p>\n<p>\t\t\t\t\t\t\t&nbsp;<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>First Year Basics The Cave Hill Campus provides a wide range of resources and services to support your holistic development as a student. You will learn more about these resources as part of the orientation activities, and in particular, via the online self-paced New Student Orientation course to which you will have access before the [&hellip;]<\/p>\n","protected":false},"author":419,"featured_media":0,"parent":18,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"slim_seo":{"title":"First Year Basics Home - New Students - The University of the West Indies at Cave Hill","description":"First Year Basics The Cave Hill Campus provides a wide range of resources and services to support your holistic development as a student. 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