Coronavirus (COVID-19) Updates and Resources »
Back to Top
Close Menu

New Students

First Year Basics

The Cave Hill Campus provides a wide range of resources and services to support your holistic development as a student. You will learn more about these resources as part of the multi-pronged orientation activities, and in particular, via the online self-paced New Student Orientation course to which you will have access in July. 
At this point, we introduce some important resources, some of which you might like to explore ahead of time, and to which we encourage you to return throughout your first year.

Student Success Resources

At this stage we introduce you to three of several resources that will be available to support your success, the First Year Experience Programme (FYE), and two online self-pace courses that you will access via the Myelearning learning management system.  You will  need to  have returned your acceptance letter, received your student ID number, and activated your campus email to be able to access these courses.

  • The First Year Experience Programme (FYE) - FYE is a full semester of memorable out-of-classroom learning experiences, designed to smooth your transition into the university and set you up for success.  During a series of weekly meetings you will get to know students from faculties and countries other than your own; engage in fun, interactive sessions; benefit from the memtorship of a dedicated team; and gain skills for success at Cave Hill and beyond.  FYE is run by the Office of Student Services and Development (OSSD). 
  • The Student Academic Skills and Success Hub (SASS Hub) -  This is a self-paced resource covering several modules. Whether you need tips and strategies for succeeding in your online or blended classes; improving your writing; reading and comprehending academic texts; or how to avoid plagiarism and academic dishonesty, the Student Academic Skills and Success Hub, has the answer.  You will explore interactive self-study units, videos, interactive games and more to help you master the habits and intellectual skills needed to be successful at university.  You will be expected to complete two of the modules in the hub as part of the Online New Student Orientation so starting now can give you a headstart.  The self enrolment key for the hub is If you have a problem accessing the hub, email  
  • Orientation to Learning Online - This self-paced course introduces you to the e-learning tools that you will be using to support delivery of your courses, including Moodle, the platform for the Myelearning  Learning Management System; and the two main web conferencing tools used for delivering live online classes – Zoom and Blackboard Collaborate. The self enrolment key for the online course is if you have a problem accessing the course, email

Finding Help and Support in Your First Year

We hope you are excited about starting your studies as a Cave Hill Blackbird.  If this is your first time at The UWI Cave Hill Campus, it’s important for you to know that there are several offices here to support you, especially in your first year. These include:

  • The Office of Student Services and Development (OSSD) - Offers a range of student development and support services
  • The Student Enrolment and Retention Unit (SERU) - The student customer service and information hub
  • Your Faculty and Departmental Offices

You will find comprehensive lists and contact information for all administrative and support offices in the general Student Handbook. The updated handbook will be published mid-July.

Useful Contacts

Office of Student Services and Development (OSSD)
Landline: (246) 417-4165
Cell: (246) 233-5842
Visit the Website »
Student Enrolment and Retention Unit (SERU)
Landline: (246) 417-4994
Cell: (246) 230-5052/ (246) 826-0626
Visit the Website »

Student Admissions/Registration
Landline: (246) 417-4125
Cell: (246) 230-3231/ (246) 230-4794
Visit the Website »

Landline: (246) 417-4910
Cell: (246) 231-9656/ (246) 230-2833
Visit the Website »
Student Accounts (Financial Matters)
Landline: (246) 417-7555   
Cell: (246) 233-0222/ (246) 231-9652