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Mode of Delivery: Face-to-Face, Online, HyFlex or Blended
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This course introduces students to the rules based system governing international trade in services, the ongoing negotiations for greater liberalization of depth and scope of services at the multilateral, regional and bilateral levels as well as recent development and trends shaping the landscape for traded services.Specific comparative analysis will be made to the negotiation, formulation and operation of the rules governing services in various fora. Attention would be paid to the powerful influences on patterns of trade. This would include rapid technological advances that propel the rise of FinTech, servicification, global value chains as well as international organisations and groupings such as the World Trade Organisation (WTO) and the Organisation for Economic Co-operation and Development (OECD) and the European Union (EU)
Mode of Delivery: Face-to-Face, Online, HyFlex or Blended
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Building on the concepts presented in ACCT 6011 Corporate Finance, this course will enable students to develop the necessary knowledge of more advanced and specialized decision situations in the areas of corporate investment and financing. Specifically, it will enable students to apply knowledge about the cost of capital and asset valuation and develop valuation techniques such as ratios as used in acquisitions or mergers. This course will also evaluate cases on capital investments and the design of optimal capital structures. Most importantly, the relevance of the tools and concepts presented in this course to finance and other related sectors, will be discussed.
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Financial engineering utilizes mathematical and statistical methods to the problems encountered in finance. Financial institutions (e.g. investment banks, commercial banks and insurance companies) as well as regulatory agencies all utilize the tools of financial engineering. Students will be introduced to the tools used in financial engineering, which should help them to drive innovation and efficiency in their business or industry.
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This course will equip students with knowledge and skills they need to devise and execute plans of action for the control and management of performance in an organisation. Moreover, this course will introduce students to key issues and applied methodologies related to strategic management accounting such as performance management, information management, and financial risk assessment. Topics to be covered include performance management and control of the organization, the impact of risk and uncertainty on performance management, performance management information systems, strategic performance measures, and strategic performance issues in complex business structures.
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Mode of Delivery: Face-to-Face ONLINE
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Software engineering has matured over the past thirty years or so to become recognized as a true engineering practice. The term software engineer is generally used in place of the word programmer in fields where highly-skilled computer scientists are called up to wrestle with challenging problems. This course prepares students to become software engineers rather than programmers. It teaches them how to apply a disciplined and robust approach to software development. Students who are interested in careers in software engineering, project management, and IT management or application development would benefit from this course. Face-to-face and online lecturers, in-class and on-line discussions and hands-on labs will be used in the delivery of the course.
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This course builds on the basic knowledge of core taxes, while introducing students to stamp taxes. This course will examine topics such as income tax, corporation tax, capital gains tax and inheritance tax on a more advanced level. Furthermore, the course will examine other international aspects of taxation, the taxation of trusts and additional exemptions and reliefs. It will enable students to interpret and analyse information provided and communicate these findings in a manner appropriate to the intended audience.
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The course facilitates the acquisition of knowledge and skills necessary to build enterprise-scale Web-based applications. Some of the topics that will be covered in this course include: web services, object-oriented analysis and design, design patterns, application frameworks and service-oriented architectures (SOA). The course is intended for students pursuing careers as Web application developers, IT consultant team managers, IT managers, software architects or solutions architects. The delivery mechanisms used for this course include face-to-face lectures, online and in-class discussions, class presentations and hands-on labs.
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Mode of Delivery: Face-to-Face, Online, HyFlex or Blended
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Mode of Delivery: Face-to-Face Online
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This course will illustrate how to create engaging and valuable content based on the needs of potential consumers who actively research information about their product of interest. Delegates will discover how to attract and retain consumers organically and how to lead potential buyers to the actual purchase of products through the presentation of useful, wellinformed content. In this way, delegates will be exposed to the processes underlying the creation and dissemination of shareable content that stimulates conversation among consumers and that inspires buyer’s action. Moreover, delegates will learn the importance of tailoring content to the specific needs of consumers and the content marketing strategies used to develop and maintain brand trustworthiness among targeted audiences.
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Mode of Delivery: Face-to-Face ONLINE
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Mode of Delivery: Face-to-Face ONLINE
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Mode of Delivery: Face-to-Face, Online, HyFlex or Blended
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Mode of Delivery: Face-to-Face
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Emotional intelligence is a key competency required for employees to possess, as it leads to productive relationships and a successful workplace. This course will therefore focus on the practical applications of emotional intelligence, by focussing on the skills needed to develop self-awareness, manage emotions in difficult situations and enhance workplace relationships. Additionally, this course will seek to help delegates understand their own emotions, as well as the emotions of others so that they will be able to communicate effectively with those they work with and make better decisions within their organisation.
Mode of Delivery: Face-to-Face
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The Digital Business course is designed to introduce delegates to the latest trends in the digital environment by providing knowledge of key technologies and how to apply theoretical and practical methods to leverage such technologies effectively, efficiently and purposefully. This short course will examine digital business, digital strategy, global entrepreneurship, web architecture, digital entrepreneurship, digital social enterprise and charities, digital communications, digital innovation, privacy, and security. Whether the delegates’ aim is to launch their own digital start-up, support the growth of existing digital businesses or become a consultant in this cutting-edge field, this short course will provide all the necessary skills, knowledge and expertise in order to succeed in the growing Caribbean and global digital economy.
Mode of Delivery: ONLINE
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Mode of Delivery: Face-to-Face
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This course will introduce delegates to the fundamentals of an email marketing platform, and delegates will learn how to develop and implement effective email marketing strategies. Moreover, this course will demonstrate how to craft effective emails that inspire buyer’s action and that contribute to revenue generation. Furthermore, delegates will learn how to develop successful email marketing campaigns, how to generate leads and how to nurture these leads to establish good customer relationships with prospective and current customers.
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Mode of Delivery: Face-to-Face, Online, HyFlex or Blended
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Mode of Delivery: Face-to-Face
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Financial Analysis and Modelling is designed provide an understanding of how businesses assess and forecast their financial performance. As such, the emphasis of this course is on the practical application of finance theory and on the provision of the knowledge, tools and techniques needed to implement various financial models. Some of the topics that will be covered include, but are not limited to, simple regression, multiple regression, VAR, ARCH and GARCH techniques and the techniques of determining the existence of unit roots. By the end of this course, students will be able to develop simple financial models that can be applied to analyse and solve financial problems.
This course covers the foundations of data analytics as well as the techniques required for data-driven decision-making. It will introduce students to important concepts in data analytics across a wide range of applications using programming language including R and data analysis software including SPSS. The course will also focus on the application of data analytics techniques and how data analytics is used to create value for organisations. Moreover, delegates will learn how to transform data into key business insights using data analytics tools and methods such as statistics and visualisation techniques.
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This course will focus on the planning and management of all activities related to supply chain management including sourcing, procurement, supply channels, design, optimisation, demand forecasting, sales and operations planning, supply chain trends and sustainability. It will examine all of these activities within a global context and will cover supply chain management concepts, strategies, processes, tools and technologies used globally. Additionally, this course will enable students to examine various facets of global logistics and supply chain management including risk management, project management, quality management, cyber security and ethical considerations.
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Green logistics encompasses logistics systems and approaches which have been designed to minimize environmental and ethical damage during their operations. This course will provide an overview of green logistics and focus on the many issues that face logistical organizations as they attempt to implement more ethical and sustainable practices.
Mode of Delivery: ONLINE
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This course will examine the development consulting within the tourism and hospitality industry, including the accommodation, food and beverage, events and government. It will provide students with a sound basis for developing their own consultancy business. Areas to be covered in the course include: consulting and valuation, facilities management, strategic management, impact assessments, hotel development and design, managing service operations, environmental policy in the hospitality industry, international hospitality law. At the end of the course students should have the tools which would enable them to provide effective analysis (supply, demand, site), to conduct reliable market research, and strategic assessment of a client’s current or potential business.
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This course will introduce important approaches to technology innovation and key ICT innovation trends will be examined. Furthermore, students will be introduced to innovation concepts and terminology, and they will learn how to evaluate new ideas based on their innovative value, feasibility and viability. Topics to be covered include new and emerging technologies, ICT innovation management, ICT innovation systems, ICT innovation strategies, and ICT and change.
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This course aims to facilitate the development of students’ knowledge and understanding necessary to identify and assess risks associated with unsustainable (net negative) practices in projects they will take part in throughout their careers. Today, projects designed to implement policies that are labelled “sustainable” may reduce but not replace what is “used up” in the process of design and implementation. In this course, students will learn to elevate their approach to critical thinking, data gathering and decision-making about truly sustainable alternatives to net negative sustainable processes, and to identify and execute opportunities to apply innovative responses to major sustainability issues as well. This learning will emerge from dialoguing with expert lecturers, absorbing assigned reading materials covering a range of frameworks, models, and approaches that are already known to reverse negative or unsustainable practices, and by applying them to diverse case studies and then to a field project in the Caribbean.
After completing their post-graduate degree programme, the students will be able to incorporate into their toolkit of contemporary project management practices, a sustainability mindset that enables them to champion sustainable development. Ultimately, they could place themselves as partners and leaders in a movement that more and more governments and businesses are embracing, by re-evaluating the products they are delivering (and for whom), addressing human and material resources from a new (not exclusively profit-based) perspective, adjusting the strategic direction of their organizations to include opportunities to develop ethical partnerships for greater impact, and incorporating more equity and empathy in project selections decisions that impact stakeholders.
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This course presents students with the theoretical and practical features of information security, ethics and legal aspects as it relates to data and information in organisations. It covers security fundamentals like cryptography, ciphers and message hashes. It also examines policies related to ethics and enterprise security, privacy legislation and the threats to security and privacy faced by organizations. Students in pursuit of careers in IT security, IT consulting or IT management will benefit from this course. This course will be delivered using a combination of interactive lectures, online and face-to-face discussions and laboratories.
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This course focuses on the management of information systems projects. It will examine the fundamental principles and practices of managing programs and projects in an information processing and technology-driven environment. More specifically, the curriculum focuses on the organisation, initiation, planning, execution and control of information systems projects. Furthermore, this course examines major topics including project selection, requirements analysis, systems development, estimation, scheduling, behavioural issues, project governance, project implementation, project control and assessment. This course will also teach students how to manage software and systems implementation projects using a systematic approach. The course will incorporate the project life cycle and systems development life cycle models to enable students to better manage the planning, execution and control of a project initiative. Importantly, students will develop practical, applicable project management skills and competencies in relation to the establishment of project communications, management of project changes, and management of teams.
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During economic downturns, and as countries globally continue to experience significant difficulties due to Covid-19, the complexity and velocity of risks continues to increase. It is therefore incumbent for organizations, its leaders and employees to become more risk intelligent, resilient, agile and more risk responsive. They need to understand change before it hits them, adapt at speed and ensure the institution does not tip over in the process. Leaders, additionally, must also ensure their employees become more risk educated.
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During economic downturns, and as countries globally continue to experience significant difficulties due to Covid-19, the complexity and velocity of risks continues to increase. It is therefore incumbent for organizations, its leaders and employees to become more risk intelligent, resilient, agile and more risk responsive. They need to understand change before it hits them, adapt at speed and ensure the institution does not tip over in the process. Leaders, additionally, must also ensure their employees become more risk educated.
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During economic downturns, and as countries globally continue to experience significant difficulties due to Covid-19, the complexity and velocity of risks continues to increase. It is therefore incumbent for organizations, its leaders and employees to become more risk intelligent, resilient, agile and more risk responsive. They need to understand change before it hits them, adapt at speed and ensure the institution does not tip over in the process. Leaders, additionally, must also ensure their employees become more risk educated.
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Wastage, obsolescence and ineffective warehouse and inventory management are proven to reduce a firm’s profitability, yet there has been insufficient adoption of proven models for inventory and warehouse management within Caribbean business settings. This course will introduce you to the theories and concepts of inventory and warehouse management with specific emphasis on identifying the components of inventory related costs, estimating the cost of said components, controlling material flow through materials requirement planning and just-in-time delivery and managing inventory related response to customer demand. In summary, you will take away the knowledge to better manage your areas, and to effectively align your activities with those of the logistics and supply chain management team within your organisation, leading to smoother, more profitable operations.
Mode of Delivery: Face-to-Face ONLINE
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This course seeks to introduce students to a number of quantitative and analytical tools necessary in determining consumer/market demand. Students will learn the role market analysis plays in evaluating opportunities, determining supply balance and predicting market movements as part of risk analysis. They will also examine the methods used to forecast consumer behaviour, market share and sales (for production and inventory control).
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This course will explore data analytics from a practical marketing perspective. In so doing, delegates will learn how to analyse marketing data and metrics generated from various marketing channels, how to manipulate data using data analytics software, how to track and measure consumer behaviour, and how to apply data analytics tools to predict and measure the efficiency of an organisation’s marketing efforts. Additionally, delegates will examine the importance of marketing analytics for systematic allocation of marketing resources. Importantly, this course will also demonstrate how marketing analytics can be used to improve marketing decision making and how to derive key insights from marketing data. In this way, various tools used for generating marketing insights from data will be explored including segmentation, targeting and positioning, customer value assessment, and product and price decisions using conjoint analysis.
This workshop is designed for persons interested in learning more about how to develop a grant proposal. The workshop is applicable to anyone in the early stages of project development to those currently developing a proposal. It covers topics from formulating your project idea to developing a full proposal and how to make the most of your project and funding. There is also support for those wanting actionable advice and practical assistance. The workshop covers every aspect of writing a winning grant proposal and is suitable for those working in academic, NGOs or charities. Moreover, it also covers how to build relationships with funders and present a competitive proposal. For those working on a specific proposal there is an option that will allow them to obtain feedback from a grant writer. The workshop also has offline activities to help participants develop clear and engaging proposals.
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Mode of Delivery: Face-to-Face
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Mode of Delivery: Face-to-Face
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Within the retail sector, there are large volumes of goods which need to be systematically moved until they are delivered to the wider customer base. Retail logistics is the process of managing the flow of this merchandise from the source of supply to the customer. This course will provide an overview of the retail logistics process.
Mode of Delivery: ONLINE
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Mode of Delivery: Face-to-Face, Online, HyFlex or Blended
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This course will be delivered under the CETL Teaching Excellence Series which promotes teaching and learning excellence in a variety of areas. In this course, participants will learn the skills to become more confident and effective in sales. Participants will explore the intersection of human skill and data driven insights needed to convert prospects into sales. This course is for anyone who wants the tools to improve their ability to sell efficiently and confidently. Participants will learn the art of presenting in sales, the processes and steps involved in the sales funnel and how to analyse key revenue figures.
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This course is designed to enable delegates to improve their business’ website to increase visibility on widely used search engines including Google, Bing and Yahoo. In this way, delegates will learn how to apply key techniques to increase the traffic visiting their organisation’s website. Delegates will examine basic SEO tactics and techniques and they will learn how to effectively optimise a website, select competitive keywords, and how to create and use images and other media for marketing purposes. Moreover, delegates will learn how to construct a successful linking plan for higher rankings in search engines.
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Mode of Delivery: Face-to-Face
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Mode of Delivery: Face-to-Face
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Mode of Delivery: Face-to-Face, Online, HyFlex or Blended
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This course will focus on leadership within the organisation through the examination of factors such as qualities of leadership, leadership and organisational culture as well as professionalism and ethical responsibilities. Additionally, the course will analyse various aspects of governance including agency, stakeholder analysis and social responsibility, and public sector governance. In this course, students will be introduced to the importance of strategy and risk management, and the role that technology and data analytics play in today’s business world. Moreover, the course will cover topics such as organisational control and audit, financial decision making in the organisation, and innovation and change management.
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Mode of Delivery: Face-to-Face ONLINE
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Mode of Delivery: Face-to-Face
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Mode of Delivery: Face-to-Face
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The short course in Supervisory Management Skills provides delegates with the knowledge needed to become successful in any supervisory position. In this course, delegates will be equipped with the necessary skills to improve decision making, communication, time management, workplace relationships, and crucially, improve performance and productivity the workplace. By the end of this course, delegates will have the necessary knowledge, skills and abilities to practice effective supervisory management in both the public and private sector and across industries.
Mode of Delivery: Face-to-Face ONLINE
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Mode of Delivery: Face-to-Face ONLINE
