Coronavirus (COVID-19) Updates and Resources »
Back to Top
Close Menu
Centre for Professional Development and Lifelong Learning
CAVE HILL HOME > Lifelong Learning > Courses > Short Courses > Leadership and Management > Managerial Effectiveness; Enhancing Your Team and Organisation Success

Leadership and Management

Managerial Effectiveness; Enhancing Your Team and Organisation Success


This three-day initiative was designed to help new managers build their capacity to function successfully in their role. It will focus on the key skills that managers today are required to have and demonstrate in order to effectively manage their direct reports and in turn positively impact the operations of the organisation.

Mode of Delivery: Face-to-Face

What will I Learn?

On successful completion of the course, delegates will be able to:
  • Discuss the functions of management and its comparison to leadership;
  • Demonstrate an ability to effectively achieve objectives through working with others;
  • Apply critical thinking techniques in daily problem solving and decision making;
  • Evaluate and positively impact communication structures within their organisations;
  • Translate organisational strategies into tactical implementation plans.

Who Should do this Course

Experienced managers with three to five years of management experience who are interested in enhancing their managerial effectiveness.


Important Information


At a Glance

  • Admissions Term: 2019/2020 Semester II
  • Date: March 11- 13th 2020
  • Time: Wednesday, Thursday and Friday, 9:00 a.m. – 5:00 p.m.
  • Duration: 3 Days (21 hours)
  • Certificate Awarded: Professional Development Certificate of Competence
  • CRN: 22348
  • Course Code: PDLL090
  • Capacity: 24
  • Cost: BDS $2375/ US $1190

The following topics and concepts will be addressed:
  1. A Strategic Overview of the Manager’s Role
  2. Understanding the role of management in achieving the organisation’s goal.
  3. Critical Thinking, Decision Making and Problem Solving
  4. Managing Effective Communication in the Organisation
  5. Manager Role in Business Strategy
  6. Strategy Formulation
  7. Strategy Implementation
  8. Effective Time Management – A Key to Managerial Effectiveness
  9. Developing a work-life balance
  10. Time and stress management techniques
  11. Implementation and Execution
  12. Achieving Objectives through Others
  13. Strategies to motivate employees
  14. Effective performance management
  15. Coaching and Feedback
  16. Conducting Difficult Conversations
  17. Delegating and empowerment
  18. Managing Interpersonal Relationships
  19. Managing Diversity
  20. Creating a High-Performance Team
  21. Understanding Work Teams
  22. Leadership techniques and strategies to building Team Effectiveness
  23. Tools to Create High-Performance Teams
  24. Managing Conflict
  25. Five Primary Modes for Managing Conflict
  26. Effective Approaches to Managing Conflict
  27. Managing and Leading Innovation and Change
  28. The Change Management Process
  29. Tools, Techniques and Strategies involved in Leading Change
  30. Dealing with Resistance to Change
  31. Leading for Idea Generation
  32. Tools and Techniques for Leading Innovation
  33. Skills and abilities to successfully lead innovation

This course will be delivered face-to-face and will utilise participative methodology with problem-based activities, case studies, group discussions and some lecturing

Marjorie Wharton

The current the Director of Strategic Business Services with the Sagicor Cave Hill School of Business and Management (SCHSBM), Marjorie Wharton is a Learning and Development Professional with over fifteen years’ experience in working with individuals and organisations who want to clarify their vision, assess their current state and outline clear actions for moving forward.  To help clients achieve their identified outcomes, Marjorie uses a methodology that includes current state assessments, learner-based training, coaching, facilitation and consultation.
Marjorie holds a Master of Science degree in Human Resource Development and Performance Management from Leicester University in addition to a Bachelor of Science degree (Upper Second Honours) in Management Studies from the University of the West Indies.  She is a Certified Administrator of the Myers Briggs Type Indicator (MBTI) and of the Emotional Intelligence Quotient (EQi 2.0 and EQi 360) assessment.  Marjorie is a certified on-line instructor and a trained Personal Development Coach and Quality Management Facilitator.  In addition, she completed training at the graduate level in Marketing Management with Leicester University, United Kingdom.

Dr. Dion Greenidge

Dr. Greenidge currently holds the position of Senior Lecturer in Management and is also the current Graduate Coordinator in the Department of Management Studies. He holds a B.A. (Honors) in Psychology (UWI), a M.Sc. in Work and Organisational Psychology (Institute of Work, Health and Organisations, University of Nottingham), and a Ph.D in Applied Psychology (Institute of Work, Health and Organisations, University of Nottingham).  Dr. Greenidge has been involved in a number of academic and industry-related research projects and has presented work at regional and international conferences. He has authored or co-authored several published academic papers in international journals and book chapters.  His research interests include (but are not limited to) structure and measurement of personality and other individual difference variables; and the interplay between workplace health, employee attitude and behaviours, and organisational outcomes.

Dr. Cheryl Cadogan-McClean

Dr. Cheryl Cadogan-McClean is a certified Health and Wellness Coach. She holds a PhD in Industrial/Organisational Psychology and is a Certified Worksite Wellness Specialist (CWWS). She is a member of the American Psychological Association. She has over fifteen (15) years’ experience as a lecturer in Industrial/Organisational Psychology at the University of the West Indies, Cave Hill Campus.  With a focus on workplace wellness; her areas of research include psychological wellbeing, physical activity, sedentary work behaviour, stress, and ethical decision making.

Dr. Akhentoolove Corbin

Dr. Corbin, current Lecturer in management at the University of the West Indies Cave Hill Campus, is a specialist in the disciplines of leadership, human resource management/development, business strategy and sustainable competitiveness. Prior to becoming a lecturer at UWI, he provided human resource consulting services to both private and public companies across the Caribbean; in particular, the tourism and hospitality industry and financial services organisations. His main research interests are leadership and competitiveness through innovation and harmony; leadership and human resource management; and leadership and performance in cricket.