The following topics and concepts will be addressed:
- A Strategic Overview of the Manager’s Role
- Understanding the role of management in achieving the organisation’s goal.
- Critical Thinking, Decision Making and Problem Solving
- Managing Effective Communication in the Organisation
- Manager Role in Business Strategy
- Strategy Formulation
- Strategy Implementation
- Effective Time Management – A Key to Managerial Effectiveness
- Developing a work-life balance
- Time and stress management techniques
- Implementation and Execution
- Achieving Objectives through Others
- Strategies to motivate employees
- Effective performance management
- Coaching and Feedback
- Conducting Difficult Conversations
- Delegating and empowerment
- Managing Interpersonal Relationships
- Managing Diversity
- Creating a High-Performance Team
- Understanding Work Teams
- Leadership techniques and strategies to building Team Effectiveness
- Tools to Create High-Performance Teams
- Managing Conflict
- Five Primary Modes for Managing Conflict
- Effective Approaches to Managing Conflict
- Managing and Leading Innovation and Change
- The Change Management Process
- Tools, Techniques and Strategies involved in Leading Change
- Dealing with Resistance to Change
- Leading for Idea Generation
- Tools and Techniques for Leading Innovation
- Skills and abilities to successfully lead innovation
This course will be delivered face-to-face and will utilise participative methodology with problem-based activities, case studies, group discussions and some lecturing
Marjorie Wharton
The current the Director of Strategic Business Services with the Sagicor Cave Hill School of Business and Management (SCHSBM), Marjorie Wharton is a Learning and Development Professional with over fifteen years’ experience in working with individuals and organisations who want to clarify their vision, assess their current state and outline clear actions for moving forward. To help clients achieve their identified outcomes, Marjorie uses a methodology that includes current state assessments, learner-based training, coaching, facilitation and consultation.
Marjorie holds a Master of Science degree in Human Resource Development and Performance Management from Leicester University in addition to a Bachelor of Science degree (Upper Second Honours) in Management Studies from the University of the West Indies. She is a Certified Administrator of the Myers Briggs Type Indicator (MBTI) and of the Emotional Intelligence Quotient (EQi 2.0 and EQi 360) assessment. Marjorie is a certified on-line instructor and a trained Personal Development Coach and Quality Management Facilitator. In addition, she completed training at the graduate level in Marketing Management with Leicester University, United Kingdom.
Dr. Dion Greenidge
Dr. Greenidge currently holds the position of Senior Lecturer in Management and is also the current Graduate Coordinator in the Department of Management Studies. He holds a B.A. (Honors) in Psychology (UWI), a M.Sc. in Work and Organisational Psychology (Institute of Work, Health and Organisations, University of Nottingham), and a Ph.D in Applied Psychology (Institute of Work, Health and Organisations, University of Nottingham). Dr. Greenidge has been involved in a number of academic and industry-related research projects and has presented work at regional and international conferences. He has authored or co-authored several published academic papers in international journals and book chapters. His research interests include (but are not limited to) structure and measurement of personality and other individual difference variables; and the interplay between workplace health, employee attitude and behaviours, and organisational outcomes.
Dr. Cheryl Cadogan-McClean
Dr. Cheryl Cadogan-McClean is a certified Health and Wellness Coach. She holds a PhD in Industrial/Organisational Psychology and is a Certified Worksite Wellness Specialist (CWWS). She is a member of the American Psychological Association. She has over fifteen (15) years’ experience as a lecturer in Industrial/Organisational Psychology at the University of the West Indies, Cave Hill Campus. With a focus on workplace wellness; her areas of research include psychological wellbeing, physical activity, sedentary work behaviour, stress, and ethical decision making.
Dr. Akhentoolove Corbin
Dr. Corbin, current Lecturer in management at the University of the West Indies Cave Hill Campus, is a specialist in the disciplines of leadership, human resource management/development, business strategy and sustainable competitiveness. Prior to becoming a lecturer at UWI, he provided human resource consulting services to both private and public companies across the Caribbean; in particular, the tourism and hospitality industry and financial services organisations. His main research interests are leadership and competitiveness through innovation and harmony; leadership and human resource management; and leadership and performance in cricket.