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CAVE HILL HOME > Lifelong Learning > Courses > Short Courses > Leadership and Management > Management Skills for New Supervisors



Leadership and Management

Management Skills for New Supervisors

Overview

Making the transition from individual contributor to supervisor can be challenging. This seminar is designed to provide you with techniques and skills to enhance your effectiveness as supervisors. Using a series of hands-on exercises, you will learn to communicate expectations, motivate team members, hold people accountable, coach for performance improvement, provide feedback, plan for development, and effectively manage your time, priorities and projects.

Mode of Delivery: Hybrid

What will I Learn?

 Upon completion of this short course, delegates should be able to:

  • Identify and overcome common challenges faced by new supervisors;

  • Manage the dynamics of the changing relationship between themselves and their former peers who are now subordinates;

  • Effectively communicate using different methods;

  • Maximise productivity by leveraging diversity and individual differences;

  • Deliver constructive feedback;

  • Effectively and confidently handle difficult situations and people;

  • Motivate, manage and lead their team and individuals to meet objectives and deliver results;

  • Use delegation for effective employee development, time management, and motivation;

  • Increase employee satisfaction and work output through coaching.

Who Should do this Course

Newer supervisors with five years’ experience or less.

Important Information

The course fee includes lunch daily.

At a Glance

  • Admissions Term: 2022/2023 Semester I
  • Registration: Open
  • Date: TBA-Enroll to Join Waiting List
  • Time: Tuesday to Thursday, 9am-4pm
  • Duration: 3 days (18 hours)
  • Certificate Awarded: Professional Development Certificate of Competence
  • Course Code: PDLL 141
  • CEUs: 1.8
  • Capacity: 20
  • Cost:
    •  Earlybird :BDS$2500.00 (US$1,250) if paid by September 16th 2022
    •  Regular: BDS $2,795 (US $1,397.50) (Face to Face)
    •  Virtual: BDS $2600 (US $1300)
    NB/ The course fee includes lunch daily

The following subject areas will be addressed:
  • Embracing Your New Role and Expectations
  • Filling Your Communication Skills Toolbox
  • Managing a Diverse Workforce
  • Managing Time Effectively
  • Coaching for High Quality Performance
  • Creating a Motivating Environment
  • Managing Performance Appraisals
  • Planning for Continuing Growth

Previous schooling and academic achievements are not required for entry into this short course. Delegates are however expected to have basic literacy skills.
 
 

This seminar will be conducted using a variety of methods, including: interactive group discussions, individual reflection, group exercises, case studies, videos, and simulation-based activities. Delegates will be given the opportunity to share their experiences, challenges, ideas, and questions with peers and our expert facilitators. Specific modules will be delivered by experts in the relevant subject area:

  • Embracing Your New Role and Expectations, Managing Performance Appraisals and Planning for Continuing Growth – Akhentoolove Corbin

  • Filling Your Communication Skills Toolbox and Coaching for High Quality Performance – Cheryl Cadogan-McClean

  • Managing Time Effectively and Creating a Motivating Environment – Dwyane Devonish

  • Managing a Diverse Workforce – Dr. Dion Greenidge

Dion Greenidge, PhD
Cheryl Cadogan-McClean, PhD
Akhentoolove Corbin, PhD
Dwayne Devonish, PhD

 

Dr. Dion Greenidge currently holds the position of Senior Lecturer in Management and is also the current Graduate Coordinator in the Department of Management Studies. He holds a B.A. (Honors) in Psychology (UWI), a M.Sc. in Work and Organisational Psychology (Institute of Work, Health and Organisations, University of Nottingham), and a Ph.D in Applied Psychology (Institute of Work, Health and Organisations, University of Nottingham).  Dr. Greenidge has been involved in a number of academic and industry-related research projects and has presented work at regional and international conferences. He has authored or co-authored several published academic papers in international journals and book chapters.  His research interests include (but are not limited to) structure and measurement of personality and other individual difference variables; and the interplay between workplace health, employee attitude and behaviours, and organisational outcomes.


Dr. Cheryl Cadogan-McClean is a certified Health and Wellness Coach. She holds a PhD in Industrial/Organizational Psychology and is a Certified Worksite Wellness Specialist (CWWS). She is a member of the American Psychological Association. She has over fifteen (15) years’ experience as a lecturer in Industrial/Organizational Psychology at the University of the West Indies, Cave Hill Campus.  With a focus on workplace wellness; her areas of research include psychological wellbeing, physical activity, sedentary work behaviour, stress, and ethical decision making.


​Dr. Akhentoolove Corbin, currently a Lecturer in Management at the University of the West Indies Cave Hill Campus, is a specialist in the disciplines of leadership, human resource management/development, business strategy and sustainable competitiveness. Prior to becoming a lecturer at UWI, he provided human resource consulting services to both private and public companies across the Caribbean; in particular, the tourism and hospitality industry and financial services organisations. His main research interests are leadership and competitiveness through innovation and harmony; leadership and human resource management; and leadership and performance in cricket.


Dr. Dwayne Devonish is Senior Lecturer in Management Sciences at the University of the West Indies. He has specialised training in research methodology and analysis and has published over 30 research papers on management and business subjects/topics.