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CAVE HILL HOME > Lifelong Learning > Courses > Short Courses > Leadership and Management > Coaching Techniques for Supervisors and Managers

Leadership and Management

Coaching Techniques for Supervisors and Managers


Employee potential can remain untapped when managers/owners do not possess mentoring and coaching skills. This course will introduce supervisors and managers/business owners to the coaching techniques used to motivate employees, enhance their performance and effect behavioural change. Guidance on pursuing advanced coaching certification will also be provided.

Mode of Delivery: Face-to-Face

What will I Learn?

By the end of the course, delegates should be able to:
  • Define coaching and differentiate it from other related fields;
  • Effectively utilize various coaching techniques;
  • Demonstrate skills for mindful listening, open-ended inquiry, and interpretive reflections;
  • Describe the behavioural change process of coaching;
  • Apply goal setting and other relevant motivational theories to enhance employee performance.

Who Should do this Course

Managers, business owners, supervisors, team leaders, union delegates and HR professionals desirous of maximizing the performance of those in their team(s) through effective coaching and mentoring.

Important Information

The course fee includes lunch daily.

At a Glance

  • Admissions Term: 2019/2020 Semester II
  • Date: TBA
  • Time: Wednesday and Thursday, 10am-5pm ; Friday, 10am-1pm
  • Duration: 3 days (15 hours)
  • Certificate Awarded: Professional Development Certificate of Competence
  • CRN: 22342
  • Course Code: PDLL 120
  • CEUs: 1.5
  • Capacity: 20
  • Cost: BDS $1,980 (US $990)

The following topics will be addressed:
  • Defining Coaching
  • Differentiating Coaching from Other Fields
  • Coaching Relationship Skills
  • Coaching Behaviour Change
  • Applying Coaching Techniques to Improve Employee Performance 
  • Conducting Coaching Sessions and On-the-Job Coaching

Delegates should be working in a supervisory or managerial position in an organization. No prior knowledge of coaching psychology necessary. 

This course will be fully interactive and will be conducted face to face using a combination of methods, inclusive of multi-media presentations, discussions, case studies, and role plays.

Cheryl Cadogan-McClean, Phd

Dr. Cheryl Cadogan-McClean is a certified Health and Wellness Coach. She holds a PhD in Industrial/Organizational Psychology and is a Certified Worksite Wellness Specialist (CWWS). She is a member of the American Psychological Association. She has over fifteen (15) years’ experience as a lecturer in Industrial/Organizational Psychology at the University of the West Indies, Cave Hill Campus.  With a focus on workplace wellness; her areas of research include psychological wellbeing, physical activity, sedentary work behaviour, stress, and ethical decision making.