Leadership and Management

The best leaders and managers are those who have honed their skills in strategic thinking, strategic planning, human relations, new venturing, communication and negotiations. Our courses in leadership and management relevantly and expertly address all of the aforementioned areas, in the interest of producing delegates who can excel in leadership and management roles, regardless of whether they are assigned to the public or private sector.

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Stress Management Workshop

This four-hour workshop is designed to build delegates’ self-awareness of stress and its effects on their functioning. It will also introduce delegates to stress management and teach them practical stress management techniques that they can use. Delegates will also be given guidance on how to develop advanced skills in stress management if desired.

Mode of Delivery: Face-to-Face

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Coaching Techniques for Supervisors and Managers

Employee potential can remain untapped when managers/owners do not possess mentoring and coaching skills. This course will introduce supervisors and managers/business owners to the coaching techniques used to motivate employees, enhance their performance and effect behavioural change. Guidance on pursuing advanced coaching certification will also be provided.

Mode of Delivery: Face-to-Face

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Leadership Development for Middle Managers

This course is designed to help middle managers and senior supervisors who are committed to enhancing their value as a leader and refine their effectiveness in their role. It will allow them to spend time deepening their understanding of themselves, their peers, and the positive impact that strategic thinking and management could have on an organisation’s success.

Mode of Delivery: Face-to-Face

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Management Skills for New Managers

This course will teach you how to manage people and provide the crucial foundational skills to shift from being an individual contributor to a well- respected manager who can achieve team success and drive bottom-line performance. In-depth management skills practice, combined with interactive activities will take you through the paces of motivation, delegation, coaching, communication, performance management and leadership.

Mode of Delivery: Face-to-Face

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Management Skills for New Supervisors

Making the transition from individual contributor to supervisor can be challenging. This seminar is designed to provide you with techniques and skills to enhance your effectiveness as supervisors. Using a series of hands-on exercises, you will learn to communicate expectations, motivate team members, hold people accountable, coach for performance improvement, provide feedback, plan for development, and effectively manage your time, priorities and projects.

Mode of Delivery: ~~Hybrid~~ Virtual

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Managerial Effectiveness; Enhancing Your Team and Organisation Success

This three-day initiative was designed to help new managers build their capacity to function successfully in their role. It will focus on the key skills that managers today are required to have and demonstrate in order to effectively manage their direct reports and in turn positively impact the operations of the organisation.

Mode of Delivery: Face-to-Face

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Negotiation: Strategies, Tools and Skills for Success

Turn disputes into deals. Transform deals into better deals. Resolve intractable problems. Negotiating effectively requires the ability to change the game – moving away from conflict and toward collaboration. In this intensive, interactive program, you will acquire a proven framework for maximizing the value of your negotiations, whether you are behind the bargaining table with a client or across the table with an opposing party.

Mode of Delivery: Face-to-Face

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Professional Business Etiquette for Success in the Workplace

True success in the contemporary workplace demands much more than brains or brawn. It requires an intimate understanding of business etiquette including personal brand articulation and management, business networking and navigating the corporate ladder, building one’s reputation through savvy business dining and international travel, and effectual, career-enhancing communications through traditional means as well as through the new (social) media. This course is designed to take you beyond manners and educate you on how to become more influential in your place of work and business arena. It will equip you with the knowledge and information that is often overlooked but makes the difference when desirous of climbing the corporate or business ladder.

Mode of Delivery: Face-to-Face

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Strategic Planning in the Public Sector

The most successful public sectors and governmental institutions are those that are open to adopting the methodologies, strategies and tactics of leading private sector firms, albeit in a socially sensitive and developmentally appropriate manner. This course will seek to develop critical competencies in the strategic formulation and execution in the public sector, borrowing from contemporary strategic planning models (e.g. Balanced Scorecard Framework). It will address the critical training needs in strategic planning by providing a practical, easy-to-follow approach to building strategic plans, identifying and measuring Key Performance Indicators and guiding the implementation of these plans throughout the organization.

Mode of Delivery: Virtual

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Strategic Thinking and Planning

Meaningful innovation, growth and development hardly ever emerge from day to day business operations. Rather, they are the products of intentional strategic thinking and planning. This course enhances your ability to engage in strategic thinking and planning inclusive of deeper and broader idea generation and greater effectiveness in problem solving. During this course, you will practically apply strategic thinking and planning skills learnt to your organizational strategy, enabling you to bridge the gap between your organization’s current and desired future state.

Mode of Delivery: Face-to-Face

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Supervisory Management Skills

The short course in Supervisory Management Skills provides delegates with the knowledge needed to become successful in any supervisory position. In this course, delegates will be equipped with the necessary skills to improve decision making, communication, time management, workplace relationships, and crucially, improve performance and productivity the workplace. By the end of this course, delegates will have the necessary knowledge, skills and abilities to practice effective supervisory management in both the public and private sector and across industries.

Mode of Delivery: ~~Face-to-Face~~ ONLINE

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Trade Negotiations, Cooperation and Leadership

This two-week course is intended to increase knowledge and understanding of the theory and practice of negotiation, cooperation and international trade leadership. It will focus particularly on negotiations taking place at the international level among sovereign states, with a focus on trade negotiating theatres involving CARICOM Member States, including the World Trade Organization (WTO), and the Economic Partnership Agreement. Through theoretical and practical sessions, the course will bring trade negotiations alive, under the tutelage of experienced trade experts and negotiators from the global South.

Course Details