Centre for Professional Development and Lifelong Learning

Human Resource Management

An organisation is only as good as the quality of its resources and its primary resource is its people. Cognisant of this, the human resource management experts at the Centre for Professional Development and Lifelong Learning have developed a suite of courses spanning from recruitment and selection to performance management to succession planning; essentially a complete tool kit for maximising the potential, productivity and organisational commitment of one’s team members. Recognising the challenge of moving from being an independent contributor to team leader, CPDLL also offers specialised courses in Leadership and Management for new managers and new supervisors.

Human Resource Management

Performance Management: Turning Ordinary Employees into Extraordinary Performers

Performance Management: Turning Ordinary Employees into Extraordinary Performers

Overview

This three-day course was created to provide you with insight into how to go about establishing and managing performance management within your organization, while overcoming the stumbling blocks associated with the establishing a performance management culture. In particular, the course will present the importance of having a systematic and continuous approach to performance management, examine the processes associated with the performance management cycle, explore strategies that can be implemented in organizations to improve the effectiveness and perception of the performance management process and expose you to best practices for designing and implementing a performance management system most suitable for their organization. Upon completion of the course, you will be equipped with a workable set of tools to successfully manage the performance of your employees and support the mission of your organization.

Mode of Delivery: Face-to-Face

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What will I Learn?

Upon completion of this short course, delegates should be able to:

  • Use performance management as a management vehicle for achieving organisational goals and fostering employee and organisational growth;

  • Assist their organisation in improving its productivity and efficiency;

  • Align their organisation’s performance management system and processes with their organisation’smission and strategy;

  • Assist their organisation with implementing a best practice performance management system in their organisation;

  • Create job expectations and set acceptable standards of performance for employees that are aligned with their organisation’s strategic objectives;

  • Formulate and set SMART departmental and employee performance objectives that are consistent with their organisation’s strategic and operational objectives;

  • Align performance management processes and practices with HR functions;

  • Reduce resistance and increase reception of performance management practices in their organisation through effective communication;

  • Link performance evaluation, employee development, and rewards to motivate employees and achieve business objectives;

  • Assist their organisation in training, developing, supporting, evaluating, and rewarding employees more effectively;

  • Implement best practice to guide the performance appraisal process in their organisation;

  • Communicate meaningfully with employees throughout the year on performance issues;

  • Enable managers and supervisors to handle performance issues with confidence;

  • Reward good performance using both financial and non-financial methods.

Who Should do this Course

Directors, executives, business owners, managers, HR professionals, team leaders, and anyone who is tasked with or is interested in managing performance but have had no formal training in performance management.

Important Information

  • In attending the short course, delegates are encouraged to keep in mind the way their performance is currently being handled in their workplace, what they like or dislike about it, and specific situations that they will like to discuss during the course.

  • The course fee includes lunch daily.

At a Glance

  • Admissions Term: 2019/2020 Semester II
  • Date: January 8th- 10th, 2020
  • Time: Wednesday to Friday, 10am-5pm
  • Duration: 3 days (18 hours)
  • Certificate Awarded: Professional Development Certificate of Competence
  • CRN: 22340
  • Course Code: PDLL 144
  • CEUs: 1.8
  • Capacity: 20
  • Cost: BDS $2,795 (US $1,397.50)

The following subject areas will be addressed:

  • What is performance management?

  • The business case for performance management

  • The Performance Management Process

  • Designing and Implementing Effective Performance Management Systems

  • Enhancing and Rewarding Development

  • Implementing Development Solutions

Previous schooling and academic achievements are not required for entry into this short course. Delegates are however expected to have basic literacy skills.
 

The delivery methods to be utilised in this short course are inclusive of: facilitator-led discussions, presentations, video, individual activity-based development, group exercises, and case studies.

Akhentoolove Corbin, PhD

Dr. Corbin, currently a Lecturer in management at the University of the West Indies Cave Hill Campus, is a specialist in the disciplines of leadership, human resource management/development, business strategy and sustainable competitiveness. Prior to becoming a lecturer at UWI, he provided human resource consulting services to both private and public companies across the Caribbean; in particular, the tourism and hospitality industry and financial services organisations. His main research interests are leadership and competitiveness through innovation and harmony; leadership and human resource management; and leadership and performance in cricket.