Centre for Professional Development and Lifelong Learning

Postgraduate Modules

Hospitality Consultancy

Hospitality Consultancy

Overview

This course will examine the development consulting within the tourism and hospitality industry, including the accommodation, food and beverage, events and government.  It will provide students with a sound basis for developing their own consultancy business. Areas to be covered in the course include: consulting and valuation, facilities management, strategic management, impact assessments, hotel development and design, managing service operations, environmental policy in the hospitality industry, international hospitality law. At the end of the course students should have the tools which would enable them to provide effective analysis (supply, demand, site), to conduct reliable market research, and strategic assessment of a client’s current or potential business.
 

What will I Learn?

 
On successful completion of this course students will be able to:

  • Assess the various elements of the hospitality industry and its various needs;
  • Conduct market research for various industry needs;
  • Conduct a strategic assessment of a client’s current or potential business;
  • Apply their entrepreneurial skills to real-world cases using the consultancy tools provided;
  • Apply their business and consultancy skills to real-world industry-based situations;
  • Develop their own consultancy business.

Who Should do this Course

Important Information

The goals of this course are to:
 

  • Introduce students to the key areas of development consultancy within the hospitality industry;
  • Enable students to understand the various elements of the hospitality industry and their differing needs;
  • Equip students with tools to develop their entrepreneurial skills;
  • Enable students in the application of a range of business and transferable skills to complex and often unpredictable industry-based situations.

At a Glance

  • Admissions Term: 2024/2025 Summer
  • Registration: Open
  • Date: May 26th - July 25th 2025
  • Time: 5:00pm - 8:00pm
  • Duration: 36 hours
  • Certificate Awarded: Postgraduate Professional Development Certificate of Competence
  • Course Code: TOUR 6110
  • Capacity: 10
  • Cost:

The following topics will be addressed:

  • Introduction to the Course
  • Responding to Invitations and other Procurement Requests
  • Procurement and Delivery of Consultancy Services
  • Response to EQI and Issue RFPs
  • Concluding Contractual and other Arrangements
  • Conducting the Assignment and Preparing the Report
  • Managing the Technical Aspects of Consulting
  • Managing Client Relations
  • Project Management and Use of Consulting Services
  • Response to Request for Proposals

This course will consist of a series of lectures which will establish the key concepts, issues and practices related to tourism and hospitality consulting. These lectures will be supplemented by guest lectures given by specialists in areas relevant to operation and delivery of consultancy services. Course participants will be expected to prepare assignments and undertake a project which demonstrates their understanding of the subject. This course adopts a very student-centred approach and to get the most from this course it is essential that there is a great deal of preparation and participation by students.

 
This course will be graded using 100% coursework and will be weighted as follows:
 
Individual Assignment – 50%
Group Assignment – 50%
Group Project –               40%
Individual Presentation – 10%
 

 

Ms Amanda Charles