FAQs

Student Financing

• Why should I contact Student accounts?
For financial matters ONLY re my student account

• How can I contact Student Accounts?
Email: studentaccounts@cavehill.uwi.edu
Telephone:417-4109/7556/4099/7551
 

Registration

• How do I know if I am a Part-Time or a Full-Time student?
Your acceptance letter should indicate this or contact your Student Affairs – Admissions representative.

• What is the difference between registering Part-Time and registering Full-Time?
• Part-Time registration means that you have registered for two (2) or three (3) courses.
• Full-Time registration means that you have registered for four (4) or more courses.

• If I am a Part-Time student can I register for more than three (3) subjects or vice-versa?
Yes, you can, and you will be billed accordingly.

Fees

• How do I know what fees to pay?
Fees are generated based on registration for courses.

• How are fees calculated?
• If you register Full-Time for four (4) or more courses there is a fixed fee.
• If you register Part-Time for two (2) or three (3) courses you are billed per credit per course.
• Please check the FEE STRUCTURE Booklet online »

• Are there similar fees across Faculties?
The fees for the Faculties of Law and Medical Sciences differ. The fees for all other Faculties are similar.

• How do I know Hall Fees to be paid?
The Halls Administration will update students accounts or contact them directly.

• How can I see a record of my charges and payments?
Visit your student account on CHOL.

• How can I pay my fees?
• Cash Cheques (payable to UWI Cave Hill Campus)
• Credit Card
• Debit Card
• Wire Transfer
• On-Line Payment via student account with Credit Card only
• SUREPAY
• RBC On-Line
• Scotia On-Line
• Any Republic Bank Branch

Access

• Why would my account have a hold?
For Non-Payment of fees including library fines

 

• Why am I unable to access CHOL?
Your password may have expired and need to be re-set. Contact Student Affairs - Admissions at admissionshelpdesk@cavehill.uwi.edu 

• Why am I unable to access E-Learning?
• Check CHOL to see if there are fees outstanding

   

• If there are no outstanding fees contact Campus IT Services or reset the password at https://reset.cavehill.uwi.edu

Scholarships, Prizes, Bursaries (offered by UWI, Cave Hill Campus) 

• How can I apply for one of the above?
Visit the Schorlarships section for details »

• When do scholarship funds become available?
Two weeks after the official closure of  the registration period.

 

• Should I then have disposable income until the scholarship funds are available?
Yes, scholarship funds cannot be disbursed as long as the student is able to add/ drop classes to their registration.

 

GATE (applicable to Trinidad & Tobago students)

• What is the procedure to receive GATE?
Students/Parents must contact the GATE office re: Funding as it is not automatic.

Contact the GATE office at 1-800-GATE or email gate.info@gov.tt or visit their website

 

• When shall I apply to GATE for funding?
Students shall apply to GATE at least one (1) month before the start of the new academic year

• How to do I know my GATE application has been approved?
The student receives an email from the GATE office at each step of the process

• Where do I go to sign my GATE form when approved?
The Student Accounts Office of The Bursary, the 3rd floor of the Administration Building

Refunds

• Why would I apply for a refund?
If you have excess fees on your account.

• How can I apply for a refund?
Students who have overpaid their fees or have excess fees on their student account must complete a request of excess fees form in order to access the funds. Refund of Excess Fees Form »

• How long is the process?
Five (5) - Seven (7) business days

• What are the methods of payment?
• Cheque
• Petty Cash
• Local bank transfer
• Wire Transfer

Forms

• What forms are available on-line?
• Refund Form
• Credit Card Authorisation Form
• Local Bank Transfer Form
• Wire Transfer Form (Outgoing)
• Wire Transfer Form (Incoming)

Post-Graduate Students

• Can I pay my fees in installments?
Yes, students have the option of choosing a payment plan where 5 equal installments are made within the current semester.

• Are they any additional fees to be paid if a Payment Plan is chosen?
There is a service charge fee of BDS$50.00 that is payable per semester.