FAQs

• Is the University closed?
The Cave Hill Campus is open; however, business operations have been reduced until further advised.  Please contact any of our offices via telephone or email for more information.

• What is the University administration doing to ensure the health of the university community amid the ongoing COVID-19 outbreak?

The Cave Hill Campus has been providing regular updates to the university community via emails and on this website. Please refer to these resources first for any questions you may have.

The University has implemented a social distancing strategy to help reduce the spread of COVID-19 and all persons are required to wear masks whilst on the campus. Additional updates are communicated to the university community as needed. These are available via the links on this page and campus-wide emails.

Campus administrators and health officials are closely monitoring the outbreak, are in frequent contact with the local Ministry of Health, and will continue to communicate any significant updates to the university community. 

• How is the Cave Hill Campus cleaning and disinfecting spaces on campus?
Enhanced cleaning and disinfecting procedures have been implemented for all Campus facilities.

Hand sanitizing dispensers have been placed across the campus for convenience, while several information flyers have been posted urging persons to continue to practice good hygiene.

• What is the advice of campus administration on travel at this time?

Travel to areas affected by COVID-19 by students and staff should be avoided or as directed by the national authority.  

If travel to areas affected by COVID-19 cannot be avoided, students and staff should follow the current recommendations of the national authorities regarding quarantine. 

Faculties should consider minimising the number of activities (e.g. conferences, workshops and lectures) that involve visitors to the Campus for the next 6 months. If these persons do visit the Campus, they should be provided with a copy of these protocols. 

Persons undertaking overseas visits should obtain travel cancellation insurance as well as medical insurance coverage. 

Regional and international students who wish to return to their home territories due to concerns regarding COVID-19 are permitted to do so. However, students are required to complete a Leave of Absence Form available through their Faculty website or Faculty office. The request must clearly indicate the reason for leave. Students are reminded that on return to Barbados, they may be quarantined by national health authorities.
 

• Resources for online instruction
Information related to the online delivery process should be directed to Campus IT Services

• Whom do I contact for technical assistance if I am working from home?
Persons can seek assistance from Campus IT Services via email at itservicedesk@cavehill.uwi.edu or visit http://itservicedesk.cavehill.uwi.edu/

• With business operations at the campus reduced, will I still be able to make payments to the Bursary?
Persons are encouraged to make payments to the Bursary online at https://secure.touchnet.net/C24201_tsa/web/login.jsp.

For persons experiencing difficulties with this arrangement, please contact the Office of the Bursar at   Tel: (246) 417-4084/4086.

• Who can I contact at the Cave Hill Campus if I have questions?
Persons seeking information on the administrative functioning of the campus should seek the advice of the Office of the Registrar.

Other important notices relevant to the campus community are coordinated by the Office of Marketing and Communications.

• Will the operations of the Health Clinic be affected/adjusted in the event of a Campus closure?
The Student Health Clinic remains open – maintaining regular opening hours i.e. 8:30am – 9pm Monday – Friday, until further notice.

• If I am experiencing flu-like symptoms, can I seek treatment at the Health clinic?
If you are experiencing cough, fever and/or difficulty breathing please call 417-4170 FIRST for instruction or call Ministry of Health and Wellness Hotline – 536-4500 before coming in. Please do not drop in without calling first.
 

• The Campus has moved teaching Online and I don't have access to a computer or internet. What should I do?

Please reach out to your lecturers or academic advisors for support.  Lecturers may suggest alternative ways for you to receive this information and submit your assignments.  Your academic advisor may discuss your options. 

We recommend that you immediately inform your lecturers  that you are having difficulty participating.

• I am from another country and worry about the fact that I don't have any social support network in Barbados. Where can I get support?

The campus remains committed and flexible in responding to the needs of our students.  Though the physical campus is closed,  the staff remains available to offer a variety of support services.  Remember that you can use technology to connect with all of our services.  There are many online tools available to help connect you to the support you may need.  Please visit the campus' website at www.cavehill.uwi.edu/covid19 .  For emergencies, give us a call at (246) 253-9774.