Reset CHOL Password

NEED TO RESET CHOL?????

Please try your e-learning password

IF UNABLE TO LOGIN

Kindly reset your password by going to https://reset.cavehill.uwi.edu/

Required Browser: Google Chrome

It is recommended that Google Chrome be used in Incognito Mode. To open an incognito window, try the following:

1. On your computer, open Chrome.
2. At the top right, click More New Incognito Window.
3. A new window appears. In the top corner, check for the Incognito icon.

If you experience problems logging into updated CHOL, here are some things to try:

1. Clear your browser cache; then close your browser and start a new session.
2. Try an Incognito or private browser session.
3. If it STILL doesn’t work – need to check/delete cookies.

To delete cookies:

1. On your computer, open Chrome.
2. At the top right, click More.
3. Click More tools -> Clear browsing data.
4. At the top, choose a time range. To delete everything, select All time.
5. Next to "Cookies and other site data" and "Cached images and files," check the boxes.
6. Click Clear data.

IF THE PROBLEM PERSISTS, CONTACT THE IT SERVICE DESK - itservicedesk@cavehill.uwi.edu