Students can expect:

• To be addressed and treated in a respectful, efficient and courteous manner.
• To receive answers to questions or be directed to someone who can provide the answer.
• To be encouraged to advocate for themselves, but to receive help from Student Services staff if issues are not addressed in an appropriate manner.

Student Services staff will:

• Appreciate the diversity of our community and will give fair and equitable treatment to all.
• Value your input and respect your opinion.
• Work to help you have a positive experience at the University of the West Indies.

Disclaimer
The staff of The Office of Student Services recognizes that we exist primarily to serve students. They may not always be able to provide you with everything you want; however, you will be treated in a manner consistent with the Student Services Creed.