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Frequently Asked Questions (SFX_FAQ’s)
What does SFX do?
How do I access SFX?
Who can use SFX?
Why do I sometimes get the journal's home page instead of the exact article?
Can I use SFX from off campus?
Why is there not always a link to full-text
Why doesn't my SFX menu window appear?
When I click on a second option from the SFX menu, why don't I see the browser window appear?
What does SFX do?
SFX provides direct links from database citations to related content that is available from the University Library. From any record, click on the SFX button to:
There are two ways to access SFX
(located at the bottom of the citation) to start an SFX search.
Who Can Use SFX
Anyone on the campus may use the SFX links that appear in the Main Library databases. SFX may also be accessed off-campus by current students, faculty and staff after logging into EZproxy.
Why do I sometimes get the journal's home page instead of the exact article?
SFX will try to get you as close as it can to the full text of the article. Often, because of the structure of the journal publisher's web site, SFX cannot link directly to full text. Sometimes the best SFX can do is to take you to the table of contents or the journal's home page
Can I use SFX from off campus?
SFX-enabled databases and the AZ journal list can be accessed from off campus by using your EzProxy login.
Why is there not always a link to full-text.
The publisher may not put the article online in full-text. Sometimes the publisher imposes an "embargo" in which current issues cannot be accessed. Or the UWI Library does not subscribe to full-text, either from the publisher or via a full-text database.
Why doesn't my SFX menu window appear?
If you use one of the popular "pop-up" blocker utilities it may block the SFX menu window; temporarily disable your pop-up blocker, or add the site you're searching (where you found the SFX menu button) to your blocker's list of sites from which pop-ups are allowed.
When I click on a second option from the SFX menu, why don't I see the browser window appear?
This is a problem in Internet Explorer. After clicking on an option in the SFX window, IE opens another browser window on top of the one already open. After making a second selection from the SFX menu, the second browser window remains hidden. To fix this problem, you may need to drag the second window to another location on your screen to be able to see the window underneath.
Why don't I see SFX buttons or links?
Check to see that Javascript is enabled in your web browser. If Javascript is disabled, the buttons will not appear. Please see below for instructions on enabling Javascript:
Internet Explorer 4, 5 and 6 instructions
1. Choose Tools from the Menu bar, then Internet options.
2. Select the Security tab then the Custom Level button.
3. In the dialogue box scroll down to the Scripting section, Active Scripting sub-section and select Enable (click in the radio button).
4. Then in the dialogue box scroll down to the Microsoft VMsection, Java Permissions and select either High security, Medium Security or Low Security.
5. Select OK in each dialogue box.
Netscape Navigator 4 and 6 instructions
1. Choose Edit from the menu bar, then Preferences.
2. Select Category: Advanced.
3. Check the boxes called Enable Java and Enable JavaScript then OK.
Depending upon the database, SFX links may appear in different places.
You may need to click on the full record to see the SFX links.
Some databases do not work with SFX.
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If you do not find the answer to your question here, please use our Ask A Librarian! service or stop by the Reference desk for assistance.